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Nicole Montoyavia Google

over 1 year ago

We have only had my 5 year old son’s betta for a few months so I am very new to taking care of fish. I panicked when I had to do a water change today and realized we had algae. Our local fish store and the place we purchased the fish from has the most random hours and always seems to be closed when I have questions. I found Aquarium Doctor from Google. Craig had great reviews and most importantly was open! He answered all of my questions, and not only that, but gave me further insight on what to do and explained the alkaline/nitrates etc. He didn’t make me feel bad for not already having knowledge of this like most places seem to do. Craig was so kind and helpful! Highly recommend Aquarium Doctor.

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Vlasta Janulikovavia Google

about 4 years ago

Wow, Craig is very professional and extremely helpful guy. I was looking for help to save my Betta fish. When I find Aquarium Doctor and spoke to Craig he knew right away how to help me. He didn't mind when I called a few times during the night. He was always so patient with me. He is amazing. Aquarium Doctor is the best. Highly recommend.

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Viktoria Wisemanvia Google

about 4 years ago

Ohhh my God!!! Let me tell you!!! I'm extremely new to taking care of fish, like just knowing to put flakes in the tank new and I called and right away, Craig helped me out so much. Answered my one thousand plus questions and concerns and did everything he could to give me understanding as well as letting me know what's wrong. I have one Cichlid that I started taking care of for almost a year that was my grandpa's fish and I just got a new aquarium, since we had to throw away the old one, and I put in everything needed and let it sit a few days before introducing Little Fish (his name) and he went into shock even with water readings and everything normal but I didn't know what was happening. Doctor Craig let me know everything and was wonderful and extremely patient. Will definitely be a fish patient mom for life.

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Jessiline Berryvia Google

about 4 years ago

I found Aquarium Doctor when weeks of internet searches and YouTube videos about how to treat my betta’s fin rot were driving me crazy with their contradictions. I just needed a real person with real knowledge and experience to help me in real time. With just a phone call, Craig gave me some fish-mom education that I, admittedly, should’ve known prior to bringing my betta home. The learning curve is steep when they’re already sick and I hate seeing my little guy suffer! At any rate, Craig gave me some perspective about the timeline of my betta’s recovery and the importance of being pristine with water care in his hospital tank and his home tank. Craig sent me some foundational info and I ended the call feeling a renewed hope and more knowledgeable about how to help my betta. Then I joined some great betta care Facebook groups where I’ve gotten the follow up support I needed.

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Elaine Jimvia Google

almost 5 years ago

Reached out to Aquarium Doctor at 9:09 PM about my ranchu that has dropsy, and received a reply from Craig in less than 5 minutes! That's dedication and passion! I only wish that I had found Aquarium Doctor earlier in the day so that I could have gotten the recommended test kit to test the water parameters. In the mean time, I must lower the temperature 65-75 degrees. Just extremely grateful for Craig's guidance and hope that any one else out there with a sick fish can avoid the mistake I did by not finding them earlier and reaching out.