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Robin Pozezvia Google

3 months ago

I just completed back two back events with Arizona Party Rentals and my experience was exceptional. We had a couple cliches and Julio and the crew went above and beyond to fix it. They came out in the middle of an evening event and problem solved in the evening. I am beyond grateful for the professionalism and their responsiveness. I won’t hesitate to use them again and recommend corporate give them all raises.

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Sarah Hansen-Reevesvia Google

10 months ago

Just hired Arizona Party Rental this past weekend for a Celebration of Life luncheon. They delivered and picked up the tables, chairs and linens as requested. They were professional, communicated well and well priced. I would suggest using to anyone needing party rental supplies!

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John Lohrmanvia Google

11 months ago

The price was perfect. The office lady was extremely helpful, and the reservation process was easy. However, when returning the tables and chairs, I had my dog on a leash and let her come in the office with me... the lady there was again amazing. Very welcoming. When we walked out with the paperwork to give to the yard manager, he said his employees were uncomfortable with dogs and asked for me to go back into the truck... It's not the best way to end a great experience... otherwise 5 stars.

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Rebekah Samuelvia Google

over 1 year ago

Called 11/25/2024 4:20PM Marci was sighing and groaning as soon as she picked up my call. She told me she was busy and that she would prefer if I just told her what items I was interested in renting and she could email me more info about them. I said that was fine and with her permission; I listed off the things I was interested in. She continued to sigh and groan then asked me to just fill out a form on the website instead of speaking over the phone. I asked why she did not tell me that was an option at the beginning of our conversation and she says "oh wow I am not going to argue with you, have a good day". I had no intention of starting an argument with this woman. I just genuinely wanted to know why she let me waste my breath for 15 minutes if she was going to ask me to fill out a form instead. "well it started off as just a quick conversation but now you're asking about 30 different things". I asked about tents, water weights, couches and fire pits. I'm pretty sure that adds up to 4. She also told me she was the only one working but there were 2 other people working with her. I don't understand why she felt the need to lie. I get absolutely nothing from upsetting someone who works for a company I am trying to hire. I was trying to get a better understanding of exactly what services and items you offer because there are no prices or ways to check availability on the website. I was not asking stupid & obvious questions. I was being very straightforward, she just was not interested in helping after a couple minutes. I understand being overworked but projecting your frustration with your job on a prospective customer is so unnecessary. My feelings are genuinely hurt and I really hope she doesn't do this on a regular basis. The website looks so professional, I expected more from the employees. I actually spoke to a different person a few days ago and she was fantastic. I think her name started with an A. (Amayah?) I was hoping to speak to her again but my I was unfortunately connected with Marci. Since I wasted 15 minutes of my life on the phone taking another 5 to write this was an easy decision. I hope someone gives Miss Marci some much needed customer service training.

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Ilene Sipevia Google

almost 7 years ago

We couldn't have been happier with how Arizona Party Rental handled the arrangements for our son's wedding reception. The bride and groom wanted their reception at Dillinger Brewing Company which required a large tent in the parking lot adjacent to the brewery to accommodate 100-120 guests. Gilbert from Arizona Party Rental came out to the brewery to measure the area and help us figure out what size tent would work in the space available. He knew exactly what was needed from lighting to appropriate fencing to extend the premises for liquor licensing purposes. Everything was set up and taken down exactly as promised. It was perfect. Thank you Arizona Party Rental for a job well done!