Ashley Store

K

Kandace Poteete

via Google

Carissa was terrific to work with! She met us at the door when we walked in to look for a new leather couch for our new home. She was professional, had clear expertise in this area, and was experienced in listening to the customer, so she could figure out what we really wanted. We left feeling 100 percent satisfied with our sales experience and even more so, confident that she had helped us find the furniture pieces that best suited our family. We can’t recommend her enough!

H

Heath Jones

via Google

Jason was extremely helpful when picking out our new mattress. He gave us the “why” behind what he knew we needed. Gave us facts mixed with feeling. Very knowledge-based and extremely helpful when showing us all the features of the newest tempur-pedic. Great salesman and in general seems like a great guy. I would absolutely recommend working with him when picking out your new mattress!

A

A’niya Carlisle

via Google

I had a great experience shopping for a new couch today. Matt was incredibly kind, knowledgeable, and informative, and he never made me feel pressured to buy anything. He took the time to answer all of my questions and made the entire process smooth and stress-free. I truly appreciated his professionalism and would highly recommend working with Matt!

V

Veronica Cuevas

via Google

I visited the store to furnish my be home, Bob helped me. He was funny and personable. I bought a beautiful table and upon delivery, discovered that there was some defects. The delivery man noticed it, he told me I had 3 days to report anything, I did to my sales rep and he pushed me to service, they sent a tech to “fix” the defects. Once the tech was here, we noticed other small defects that he said he could take care of. He told me to wipe down a few hours later and now my new table at my vacant home is damaged! This is in a vacant home, table has not been utilized as we are in the process of furnishing our new home. I emailed service and they want me to drop off the tabletop that seats 8 people to some warehouse after paying to have it delivered. I did not order a defective table, I don’t understand how it’s my responsibility to take it to them to fix after they ruined it. I was told if I purchased the warranty, they would come to me for any and all repairs or issues. I have emailed them several times with zero responses and my sales representative is no longer texting me back either. Buy local! These guys jack up the prices and deliver junk products and service. I’m renting a u-haul and taking everything back!

M

Mike Morgan

via Google

I had ordered a couch I had been eyeballing for a long time through the online store. My order was cancelled due to the couch being disco'd. I received a text from Phoenix about a floor model being available. Phoenix was super helpful and accommodating. Even going as far as helping me load up the furniture when I came to pick up. This was a huge help, definitely recommend hitting up Phoenix at this Ashley store. Cheers!