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Matthew Arizmendivia Google

about 1 month ago

I called the store to see if they had a barstool I wanted in stock and they ended up having the display and one in a box. The gentleman that helped me was extremely knowledgeable and friendly over the phone. They have great customer service.

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Kristen Kepnervia Google

about 2 months ago

I find the return policy at this store extremely unfair. I bought a defective Christmas tree on December 17th. See picture below, lights on the top do not light up. I am extremely busy and this was the only day to put up the tree and decorate and that was the last tree so I decided to just put it up and figured I was going to be able to return it for full price since it was broken. I saw the Christmas items would be returned for what the current store price is if you return after December 25th but since it is defective I should’ve gotten full price back. Just know if you buy something from here and need to return you probably won’t be getting your money back.

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Alina Nicolaiciucvia Google

2 months ago

Very disappointed in this store. Don’t bother shopping anything seasonal. I attempted to return Christmas lights that were packaged, unused, and had the original receipt, because I found them cheaper at Walmart. They’re only willing to offer me a 50% refund of what I originally paid for because now all of their seasonal stuff are being sold 50% off. I’ve never heard of any corporation offering to only giving you half of your money back for an unopened item.

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Beverlee Whalenvia Google

3 months ago

Prices are a little high. After today I will drive the half hour to go to Hobby Lobby. I go to check out today and my bill was 8 something I gave the girl a 10 she gave me back change for a 20. I said this isn't right I gave you a 10. She was looked very confused. Looked at the receipt and said oh I put in you gave me a 20. She tried and tried to get her register open. I said can you call someone for help. The manager questioned her what she needed is it a return the girl said no it's something else. Well the woman manger came up and I don't her I needed to give them the 10 back. I said I didn't want the girl to be short. She said it's ok. Never once said thank you for being honest. By this time I was put off as I walked away I said thank you for being honest. Manager said your welcome. Won't shop there any more. About 5 mins from my house. Very understaffed. Maybe they should follow Hobby Lobby always packed lots of registers open and plenty of staff. I have been in management not great customer service.

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Fred Everettvia Google

8 months ago

Very good selection of items. I came for pillows and ended up picking up more due to the vast selection. My only gripe would be that there was only one counter person at checkout.