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Susan Leevia Google

4 months ago

I wish this daycare will take adult humans. We're always greeted with smiles, even when it's 7am. My dog doesn't even look back when she goes in and she's absolutely exhausted when we pick her up. That last part is an impossible task. On my dog's birthday, they threw a little birthday party for her just because. It helps that it smells good in there too. Despite that there's, like, a lot of dogs in there.

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T.R. Banksvia Google

about 2 years ago

I have to start by saying that my puppy really loved this place. I was so excited to have finally found a daycare home for him. Unfortunately, it was short lived. The first instance of difficulty we had was the employees didn’t know how to start my membership, so it was a real headache. I was wrongfully charged a couple times too. Then, my leash was given away to someone else and while that’s annoying, it’s a human error so we wanted to offer grace. my wife and I were super thankful because the fixed both issues!! They bought a new Kong leash AND harness to replace it, and we were given I think $150 credit to use for the errors in charges. I used the credit initially to see if we wanted to move forward with membership given everything, and unfortunately it still went a bit left. I drop my puppy off with food daily, and that day I sent lunch and dinner because we had a late work day. I picked him up after more than 11 hours there and they gave him NO FOOD the whole day. Gave his bag back to me full of his food. Even worse, Farmers dog is fresh food and it’s very expensive, so when I realized as I got settled that his lunchbox was still full of two portions of food, I was highly disappointed. My dog is a puppy, so food is super important right now for his development, especially in a high activity environment. I wouldn’t discourage anyone from this place because they really are sweet. But they lack certain routine structure that checks and balances where humans may cause errors. I won’t be a customer again because it was all too much for me, but I do hope the tighten those loose ends. We take our pup to DoozyDog now and it’s A M A Z I N G. Check em out if you want a more well rounded option! Atlas doghouse also doesn’t have a bath service like DoozyDog, so your dog will definitely come home smelling of urine and whatever else unless you bathe him yourself daily. Best of luck to atlas nonetheless.

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Brittany McChesneyvia Google

about 4 years ago

My dog Lou is an anxious boy who can’t handle kennels or crates, so Atlas came to our rescue. Fighting DC traffic is EASY knowing that Lou will be taken care of while I’m working. Not to mention, when I had a car break-in/emergency happen at home, Atlas accommodated the delays in me being able to pick Lou up on time. They were generous, understanding, and truly a source of calm for me on an otherwise very stressful day. I am grateful for them and they have earned a lifetime customer in me!

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Chad Nieboervia Google

over 4 years ago

You can trust Atlas Doghouse with your pup and the guidance they give. I was on the brink of having to return my rescue and needed to board him until I could finalize the arrangements. A 30 minute conversation with the owner, Danny, and his counsel put me on the path to keep my new family member, Buddy. Since that day in 2018, Buddy and I have grown and learned together and Atlas is with us every step of the way.

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anfal alivia Google

over 4 years ago

I reached out to Atlas for their one on one training services. Prior to I had gone through a few trainers and I did not want to sign up for those super expensive one time training sessions with no guarantee. Thomas was a miracle worker honestly. Benny went from a sweet fluffy 15 pound puppy to a 60 pound 6 month terror! Was just unmanageable and overwhelming to deal with outside our home. In the house, he was the sweetest dog. We kept trying our previous trainer’s method and it was just not working to modify his behavior at all. I was pretty frustrated and super stressed taking him outside for walks. Everyone in the building was scared of him, it was just generally not a good time in our home lol. Thomas sat down and explained everything for the first 30min, and then we went on a walk. I can honestly say I watched my dog transform. It was such a weight off my shoulder, within an hour he was more manageable, well behaved, and calm. Then I would walk him and Thomas would give me pointers. Thomas made it VERY clear this was a one and done training session, not an on going saga of just handing over your money. He trained you and showed you the tools he uses. You are expected to do the work after that. He does offer follow up sessions if you are having specific problems. Which we did! He was great following up to see how things have progressed and when I had an issue he came right back, which I appreciated alot! I can honestly say Benny is a new dog and I feel much more in control and confident about handling him. Ive recommended Thomas to strangers on the street who have the same look I had when my dog was barking, lunging, pulling and not listening.