Aviva AutoCare Centre Hamilton - powered by CARSTAR

Name: Aviva AutoCare Centre Hamilton - powered by CARSTAR
Address: 69 Kelly Street, Hamilton, ON, L8R 1G1, CA
Telephone: (905) 528-7575
Price range: $$$
Rating: 4.2

Clear, courteous collision repairs with fast turnaround at Aviva AutoCare Centre Hamilton - powered by CARSTAR.

4.2(5 reviews)

auto-repair

$$$

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About

Aviva AutoCare Centre Hamilton - powered by CARSTAR is a Hamilton-based auto repair shop at 69 Kelly St. Customers praise clear communication, insurance coordination, and efficient collision and windshield repairs, with fast turnarounds and accurate color matching. A minority review notes concerns about communication and repair quality, highlighting the value of transparent, thorough service.

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Location

69 Kelly St, Hamilton, ON L8R 1G1, Canada

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Information

69 Kelly Street

Hamilton, ON, L8R 1G1

(905) 528-7575 www.carstar.ca/en/locations/on/hamilton/aviva-autocare-centre-hamilton-powered-by-carstar-16253/

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Services

Collision Repair

Expert auto body repairs for accidents, including frame straightening, panel replacement, and paint matching to restore your vehicle.

Windshield Replacement

Quick and professional windshield repair and replacement services, handled with insurance coordination for a seamless experience.

Window Tinting

Custom window tinting services to enhance privacy, reduce glare, and protect your car's interior from UV damage.

Insurance Claim Assistance

Full support in managing insurance claims, including documentation, approvals, and communication to simplify the repair process.

Courtesy Car Coordination

Assistance with rental car arrangements through partners like Enterprise to keep you mobile during repairs.

Comprehensive Auto Services

Additional services like battery checks, light repairs, and engine mount assessments to ensure complete vehicle safety and functionality.

4.20 · 5 reviews

Overall rating

Adil S

via Google

· 9 months ago

Had an easy and carefree experience getting my windshield repaired. Elyas was absolutely great to deal with. From the moment I walked in, he took care of everything and made the whole windshield replacement process easy and stress-free. He handled all the hard work, dealing with insurance, explained what was happening, and kept things moving fast without cutting corners. The service was quick, professional, and honestly better than I expected. Really appreciate how smooth Elyas made the entire experience — highly recommend asking for him.

Devanshu Mevada

via Google

· 11 months ago

Had an amazing experience working with Jared! His customer service was exceptional — he kept me updated at every stage of the repair process and was always clear and proactive. I was originally told my car would take about a week to repair, but thanks to their efficiency it was done in just 2 days. Super impressed with the communication and the quick turnaround. Highly recommend Jared!

Julie Gauthier

via Google

· 1 year ago

I had my car repaired through my insurance. Jade helped me, he is such a friendly, professional, courteous person, as well as the receptionist ( Im sorry, I forgot her name, but she was wonderful) I asked about a window tint and Jade immediately contacted someone and I had a quote within minutes! My rear passenger door was replaced and the scratches on the front door and rear panel were repaired beautifully, perfect colour match! My car looked like brand new and was ready a week early. The window tint was perfect too! It was the most stress free experience, I dropped off my car, someone from Enterprise picked me up from Aviva AutoCare and took me over to get my courtesy car, once my car was ready, I just dropped off the courtesy car at Aviva AutoCare and was on my way. Thank you Jade and Team for such an awesome experience!

Jenns Opinion

via Google

· 1 year ago

I had an excellent experience at Carstar for my collision repair. My car was repaired quickly and without any hassle, which was a huge relief. Jared stood out for his outstanding communication skills, keeping me informed throughout the entire process. He made the whole ordeal much more pleasant than I anticipated. I highly recommend Carstar for anyone in need of collision repair! Thank you! 😊

Jess M

via Google

· 1 year ago

Extremely Disappointed – Negligent Repairs and Poor Communication. I had my vehicle repaired at Car Star through my insurance after a collision. While they did return my car, major issues were left unresolved. The horn and one of the headlights were not working when I got it back. While those were eventually fixed, my vehicle was still shaking due to a damaged engine mount, which Car Star dismissed as "wear and tear." Worse, when I got my car back the second time, it wouldn’t even start. It turns out the battery had been completely drained—likely from a light being left on while in their care. Not only did they not fix this, they never even informed me about it. I had to get my dealer and another mechanic involved, both of whom confirmed the engine mount leak was due to the collision, and the battery failure was either from the accident or from Car Star’s neglect. The lack of transparency, accountability, and quality control is unacceptable. I expected better from a company trusted by insurance providers. I strongly recommend getting a second opinion before trusting your vehicle to Car Star.

Chestnut Avenue Auto is a trusted neighborhood car repair shop in lower Hamilton, Ontario. Located at 43 Chestnut Ave, the shop is praised for friendly staff, transparent and informative service, and fair prices. Customers report quick, reliable repairs, maintenance reminders, and care for both vehicles and clients. It's a convenient choice close to home for routine maintenance and repairs.

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