Ian W
This Banfield is worthless. My dogs had been regular patients for years but what ultimately led to me finding another vet was when I brought one of my boys in. He was limping and having some pain in what I thought might be his leg. The vet at this Banfield didn't even bother to do an exam and rather walked him up and down the office trying to show me that it was his other leg and insisting he needed a $4k surgery in both legs(this was after they left us on read months prior for the other leg). His new vet did the exam in front of us and manipulated both legs in such a way that it was clear it wasn't that... They figured out pretty quickly that he hurt his back, not his leg, and Banfield didn't even try on this one. Additionally, I had brought my other dog in for a small lump on his chest that they said was "just a skin tag". Here we are a year later, and it's actually an aggressive mast tumor that was very expensive to remove and now requires very expensive chemo therapy. While I can't blame Banfield for the cancer, had they done their job we might not be facing a life or death situation now. UPDATE 5/7: The cancer was too aggressive for his little body and we lost our boy. He was 5.5yrs old. Had the lump been identified sooner he may have had more time.
