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Bay Custom Auto
Expert auto body repair and custom work with a commitment to quality and customer satisfaction.
5
Auto Repair
$$
Expert auto body repair and custom work with a commitment to quality and customer satisfaction.
Bay Custom Auto is a premier auto body repair shop in Chesapeake, VA, specializing in collision repair, custom work, and insurance claims. With a 5-star rating, the team provides exceptional service, from friendly front desk staff to skilled technicians who ensure precise color matching and timely delivery. Known for transparent communication, reasonable pricing, and attention to detail, they treat every customer with red-carpet care, making them a trusted choice for vehicle repairs in the community.
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Expert repair of dents, scratches, and collision damage with precise paint matching and quality parts.
Seamless handling of insurance claims, including estimates, coordination, and timely repairs.
Specialty repairs and customization for unique vehicle needs, from SUVs to specialty pieces.
Professional paint services that perfectly match your vehicle's original color for a flawless finish.
Replacement and installation of doors, panels, and other body components with expert craftsmanship.
Personalized updates, friendly support, and complimentary services like car washes for a stress-free experience.
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Overall rating
Tricia Richards
They were great! They assisted me with my Enterprise ride, delivered my car on the date promised and kept me apprised with updates along the way. The staff was so kind! My car looks great and they even cleaned her for me! Highly recommend!
Nancy Robbins
Would give them 10 stars if I could. Wonderful experience with Bay Custom Auto. Highly recommend and reasonably priced. Had door replaced on my 2004 Sienna and they did excellent job with matching color. Staff very helpful and friendly. Estimator Deidre was great!! They got me in for an estimate for the day after I called. Communication was excellent . The work was delivered on time. Even though several other body shops are closer to my home I will return here.
John Wood
I needed a specialty piece replaced on my SUV and Bay Custom Auto knocked it out of the park! From the desk staff to the Service representative and even the tech that explained the repair process in detail, these folks are friendly and patient. It shows that they aim to please and are all about the service! Usually you get these red carpet treatment from places charging you an arm and a leg but these guys treated me like a million on a $300 repair. (Great prices!!) My service manager, Andrea, communicated every step of the way and even had my car washed before I arrived and between that and the repair, I was all smiles and my car looked like new! I highly recommend these professionals for any body work you have! Thank you, Bay Custom!
J Savage
Had my car fixed here through insurance, they did an amazing job! Although it took a few days longer than I wanted, I'm very happy with the results! Thanks Tim and the technicians that got it back together :) also thanks to the front desk ladies who were patient with me.
john Washington
From the time I came there for my appointment, meeting with the person going over the estimate and the complete repair of my truck all exceeded my expectations. Great work kudos to the staff.
