M OB
UPDATE-Thanking BC owners for their half truthful response. I wont argue nor go back and forth. This is a true and accurate review of my lived experience. Changed to 1 star after your approach to this. ------------------------------------- I will preface this by saying I recently moved to the island from Manitoba, all items in that move arrived intact and undamaged. The unload and reassembly on the island took a crew of 3; 4 hours. That was NOT this company. With BC Movers my communication began with 1 person, then another stepped in out of the blue. I booked things with Tyler, although quoted 2 men for 7.5 hours. I requested a crew of three and approved the additional charges. On the morning of my move 2 men showed up saying they were the 2 fastest guys and after looking at the items they said it wouldn't take long as I didn't have much. Started at 8:30AM. At 11:30AM, I left the fastest crew with 3 friends to finish as I had to go to my new place to meet my landlord and do the walk through. At 1:30PM the crew arrived. As soon as they arrived one guy grabbed my BACKPACK with my laptop and iPad in it to use AS A DOOR STOP. He roughly grabbed the bag and slammed it to the floor. I removed my backpack and in looking at my iPad the screen is now cracked. Two IKEA bookshelves arrived with HOLES in them. Shelving was taken apart without my approval/consent and was not reassembled. They rushed to assemble my bed and placed it awkwardly/crooked in the room so I had to struggle to move it after they left. Small pieces for my sit stand desk are missing. TV's weren't protected. They left 1 TV on the floor, its still sitting there because its too heavy for me to lift. The 2 fastest guys wrapped up at 6:30PM. Blowing their estimate and my budget out the window. 2 stars because they stopped the clock at 5:30 after I called Tyler because I was concerned with the time, so I wasn't charged for the last hour and was also compensated for the 2 damaged ikea shelves.
