Richard Taylor
Great couples Spa day today, services excellent and all staff very polite and helpful. Nothing too much trouble. Would have been 5 stars, but for a slight annoyance over the price. When I booked I was informed the price would be $635+ gratuities, yet when I came to pay it was $681+ gratuities. I'm sure this is perhaps because of a price increase in January. I'd still have booked at $681, but if you agree a price when booking that's the price you should pay. Didn't want to argue at the cash desk, but it's more a point of principle. Other constructive suggestions for improvement. When you're there all morning, would have been nice to have been offered a small snack in between treatments. A piece of fruit, cookie, mini protein bar or something similar perhaps. I know they're not a cafe, but we were ready to eat our fingers by lunchtime. Finally the relax room is a great place to wait, but as the door is open there's of course people going backward and forward. Would be so much better with a physical door or at least a curtain. To finish again with a positive, the staff are lovely, and all the services were really top notch, couldn't fault it in anyway.
