Herta Teitelbaum
One of your technicians, Christopher Beck, came to my house on Monday, 2/9, to dislodge a fork that got jammed in the disposal. It took him literally only 2 minutes to do that job; he was at my house no longer than 15 minutes total. He was very nice and professional. I knew that the service charge would be around $50 and was told that the technician would credit that amount from the total cost of the job. I was charged a total of $220 - $170 for removal of the fork as well as the $50 service charge which he declined to deduct. Last January Scott Ansley from your company did $10.000 worth of work at my home (repiping the house and a new hot water heater). He dealt fairly with me and I thought I found a plumber with reasonable prices. However, my recent experience makes me now wonder if that is the case. I think that $220 for such a small job is excessive. Herta Teitelbaum






