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Benjamin Franklin Plumbing of the Triad
Punctual, transparent plumbing pros serving Kernersville and the Triad.
5
Plumber
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Punctual, transparent plumbing pros serving Kernersville and the Triad.
Benjamin Franklin Plumbing of the Triad provides professional plumbing services in Kernersville, NC. Reviews highlight punctual, professional technicians who clearly explain issues, work efficiently, leave sites clean, and communicate honestly. The team is responsive, with friendly, transparent service and reasonable pricing, handling projects from water heaters to whole-home systems like water softeners, filters, UV lights, and recirculation loops.
No photos available
24/7 emergency services for leaks, clogs, and broken fixtures with fast response times.
Expert installation and repair of tank and tankless water heaters for efficient hot water.
Installation of water softeners, filters, and UV systems to improve water quality.
Professional drain cleaning services to clear blockages and prevent future issues.
Comprehensive inspections to identify potential problems and provide maintenance recommendations.
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Overall rating
Phillip Kelley
Made an online appointment and was contacted the same day to have someone come in one day. Customer service was exceptional especially considering rd conditions due to recent wintery weather. The technician Jeff Gulliver was great as well with getting everything set and up and explaining what went wrong and things to look out for. Highly recommend Benjamin Franklin to anyone in the triad for their plumbing needs.
Ethan Pettine
I have never met an industry professional so respectful and genuine as Tim Southard. His attention to detail and compassion for a customer’s time (and money) is unlike any tradesman I have had service my property. Benjamin Franklin is not only punctual but honestly transparent and knowledgeable to ensure you as a customer leave confident in their work and happy with the experience. Look no further for a plumber than here.
Sarra Alqahtani
My water heater stopped working on Wednesday morning and I didn't realize that until 7pm that night. I contacted Benjamin Franklin responded and they presponded instantly. We scheduled an appointment over text (which is really cool) for 9 am next morning. Then I realized I got some leaking from my kitchen ceiling (through the light hole) and I freaked out and texted them again. Adam was incredibly helpful and patient. He walked me through shutting the water heater off step by step through a mix of calls and pics. Then Sebastian and Adam showed up on time next morning and did a great job. This will be my to-go place for any plumbing issues too. Also, the price was very reasonable. Thank you guys!
Franchis Cook
Sebastian from Benjamin Franklin Plumbing did an excellent job. He was punctual, professional, and took the time to clearly explain what was going on and how he would fix it. The work was done efficiently and with great attention to detail, and everything was left clean afterward. I really appreciated his honesty and friendly attitude. I would definitely recommend Sebastian and Benjamin Franklin Plumbing to others.
Mike Rose
We had an excellent experience working with this team to install a whole-home water softener, water filter, UV light, hot water recirculation loop, and a new tankless water heater. From start to finish, they were professional, knowledgeable, and clearly committed to quality. Nick was especially thorough, taking the time to ensure every detail was done right and that we were completely satisfied with the results. He was a pleasure to work with, as were Tripp and Adam—friendly, respectful, and clearly dedicated to making sure the job was done to a high standard. Overall, a fantastic group of guys who genuinely care about customer satisfaction. Highly recommend!
