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lilyvia Google

about 2 months ago

bloom cafe is a comfortable spot to find delicious japanese pastries as well as studying time (if you're a student) only a few minutes away from wellesley station! the hojicha latte was delicious and incredibly flavorful, but i would recommend getting less than regular sweetness if you prefer a bit of bitterness. the kinako daifuku was fresh and creamy, the mochi was chewy and incredible to eat. the cafe itself is great for studying and has a comforting atmosphere/spacious interior, however, with the construction on wellesley street occuring, the constant noise and ruckus reaches the cafe and can offset the atmosphere. the staff were efficient and friendly and worked quickly despite the onset of customers. highly recommend!! :)

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been bennvia Google

about 2 months ago

It was a rainy day in Toronto and I wanted something sweet. I walked past the shop and liked the colors and how peaceful yet bustling it was. I went inside and saw all sorts of desserts in different shapes, sizes, colors, and flavors. The waitresses were very friendly and smiling. I ordered a matcha chocolate cake; it was perfect and super fluffy. The presentation was excellent, and I also liked the variety of teas.

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Quincy Leungvia Google

about 2 months ago

The staff here are always really friendly, and I was pleasantly surprised to find extra seating in the back room. I’ve been coming to Bloom for months and have tried the Matcha Latte (hot and cold) and their matcha sundaes. It’s one of the few places in Toronto that highlights matcha so well. I genuinely look forward to my matcha lattes whenever I order from here. I also appreciate that some of their dairy alternatives (like soy) are offered free of charge.

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Real Reviewsvia Google

2 months ago

I had visited this café before, but this time I decided to give it a second chance and try their choux pastries. Unfortunately, I really didn’t like them at all. First of all, the jasmine flavor strongly reminded me of matcha. When I brought this up in order to return the pastry, the staff member did not understand me at all. She simply stood there smiling and insisting that everything was correct. The first time I tried matcha, I found it overly sweet, and this jasmine pastry gave me exactly the same impression. What upset me the most was the reaction of the staff. They made no attempt to resolve the situation or find a solution — they just smiled and did nothing. It felt like they were robots placed there purely for appearance, not for customer service. Will I come back? Absolutely not. I didn’t like anything there except the beautiful presentation. The pastries themselves still need serious improvement in flavor, and the staff clearly needs proper training. Pros: nice visual presentation Cons: staff (a major downside)

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Jordan Cuevasvia Google

4 months ago

I ordered the matcha sundae. It had a generous amount of toppings and I really liked how the rice krispy bits added a small crunch. The matcha ice cream was great, not too sweet and it paired really well with the red bean paste and mochi that was included. The service was amazing, very kind and friendly staff that had our orders out very quickly! The atmosphere was very calm. It had some quiet music playing, but it was still easy to hear others while conversing in the cafe. Overall, I had a really great experience and I would definitely come back again to try some other items on the menu!