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Kelsey Schellenbergvia Google

about 2 months ago

Ordered and paid for same-day delivery and it showed up two days later. I attempted to cancel it after the first day and they didn’t respond. On the second day they refused to provide me a refund, even though the event was over and I didn’t need the flowers. They provided 50% back in store credit. Will not be ordering again. I’ve never had any issues with Callia and now realize their price is worthwhile for better service. UPDATE - photos added. I ordered the large pop of colour bouquet and the picture of the mediocre bouquet is what was received.

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Rachel Janevia Google

3 months ago

I should have definitely looked at online reviews before I decided to purchase from them. I chose an arrangement that looked lovely online - the “Peaceful Clouds in Mason Jar”. On the website it outlines what the arrangement consists of with the example photo - “This peaceful arrangement includes elegant White Hydrangea, plump White Roses, subtle White Spray Roses, delicate White Alstroemeria, White Limonium, Israeli Ruscus, and Silver Dollar Eucalyptus carefully arranged in a trendy Mason Jar”. There is no disclaimer on the product that it may not be the same or even similar due to supply or anything like that. My friend sent a photo of the birthday flowers she received and it was horrendous in comparison. It did not remotely contain the flowers outlined. It had maybe two small roses, a small hydrangea on the backside, a sprig of baby’s breath, and then stuffed with some greenery that was not listed. No silver dollar eucalyptus, no alstromeria, no limonium, no ruscus. And it was not even in a mason jar! But instead, a rectangular vase, which is a totally different aesthetic. It also doesn’t look like the person who arranged them has any training. It was messy and uneven. I chose the arrangement based on the photo and what was listed, knowing that would align with what my friend likes. And what was received in comparison to what was outlined, as well as the price, is completely unacceptable and a huge let down. As they charged me $20 to ship this, I overall paid $70 for something that would probably amount to $15 in product at a grocery store. I emailed the company days ago to respectfully express my disappointment and ask for them to rectify this somehow, and they have not replied to me. I honestly feel like I got scammed. I would absolutely not recommend this company to anyone looking to purchase flowers for someone, and would instead tell them to steer clear.

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Lisa Jacksonvia Google

4 months ago

This “service” is beyond unacceptable. I’m not one to write negative reviews but I feel it’s so important that nobody else is misguided by this disgusting company. Imagine thinking you’re sending your brother and sister-in-law a nice bouquet the day they’re bringing their newborn baby home and this is what they get (see photos). Not to mention the “sentimental” note is on the back of a 15% off coupon. Thanks so much, Bloomex!!! Great work!!! Looking forward to my refund and will be telling everyone to never, EVER use you. **Zero stars**

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Sarah Molsonvia Google

4 months ago

Very disappointed. Got these for my mother’s birthday today. Ordered same day delivery, ordered at 8:00 am this morning. Came damaged and truthfully lots of the flowers are even dead, you can tell some of the ones picked were just dead to begin with and not even from the drive. I’ve ordered from here before and have never gotten this bad of quality, genuinely not worth the $80 and I’m gonna have to go walk up to superstore instead and spend more money because there’s no way I’m giving her this disaster for her birthday. Thanks for nothing, bloomex.

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Jodi Hannisvia Google

9 months ago

Hello, I am writing to express my dissatisfaction with this order of flowers. The quantity and quality of flowers was terrible. Frankly it was embarrassing my mother was deeply disappointed to receive such a low quality of flowers for Mothers Day. She also noted there was no card, just a piece of paper. I have included pictures for reference. There were very few flowers and they were damaged/dead. I will never order from Bloomex again. I am embarrassed by the low quality level of flowers that was delivered to my Mom for Mothers Day. This was originally sent via email which was never responded to. Then, they sent me a link to write a review. So here it is!