Bloomex Ottawa Flowers & Gift Baskets

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Ellen Gaudet

via Google

Absolutely horrible.Do not order from this place.We ordered for it to be delivered for an important date and they didn't even confirm the order until it was supposed to be delivered.Actually, after it was supposed to be delivered, you can't reach a person when you do call, they transfer you to a line and you stay on there forever.Nobody helps you look somewhere else.

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Gloria Lamping

via Google

Omg this company is THE WORST!! I ordered a $90 bouquet for a funeral with a hold on it until I had a funeral date. I also ordered a small bouquet for my cousin in the hospital at the same time. 1. The flowers never got to my cousin. Bloomex sent a picture of the front of the hospital from inside their vehicle and said they "delivered the flowers to get coworker" SHE WAS A PATIENT!! SHE HAD NO COWORKERS!! .So I called the hospital but the manager of deliveries said delivery drivers are to sign in and the only flowers delivered that day were not to my cousin. Bloomex said they would redeliver but we would have to pay delivery again so we did but the flowers again did not show up. This time they told us it would take an additional 3 days because they didn't have those flowers anymore. So we asked them to deliver them to her house since my cousin would no longer be at the hospital. They told us this would cost am ADDITIONAL $5 for changing the address!! We did this anyway and ended up receiving the flowers 7 DAYS after we ordered them and were $15 more than they should have been and showed up with wilted flowers and a deflated balloon!! 2. So we finally got a date for the funeral and tried to order the flowers but they cancelled our bouquet and gave us a credit. The credit however did not cover shipping or taxes!! 3. So we used the credit for mother's day and had to pay delivery and shipping again and the flowers yet again did not show up!! It is now the day after mother's day and there are still no flowers and I'm still trying to get in touch with someone who can explain what happened! The price is great but who knows if you'll ever get your flowers! I wish I could post the photo of the half dead flowers and deflated balloon

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Sara S

via Google

Flowers were never delivered

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William Cao

via Google

SCAM!! DO NOT BUY!! This is the easiest 0 star review to give ever. Look at what I ordered for Mother’s Day and what I received. The colors are all different, the flowers are all worse, they fill it with green filler. It’s a pathetic excuse to even advertise this, on top of the price tag they give When you call, they say they cannot refund you for the flowers and still charge you for the $20 delivery fee which is ridiculous. Be wary of this place

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Caitlin Lim

via Google

Absolutely awful experience. I would give 0 stars if Google let me. Most of the flowers in my mum’s Mother’s Day bouquet arrived dead. The other half of the bouquet was still unopened buds, and there were more green leaves than actual flowers (maybe 5-6 small ones). It looked nothing like what was advertised and was incredibly disappointing for such a special occasion. For reference, I ordered the Celebrate Mother’s bouquet (last photo) and the first three photos is what I got. I contacted customer service four times and was only offered a $20 store credit instead of a proper refund for the full bouquet price, which felt completely inadequate given the poor quality. Very disappointed with both the product and the customer service. I will not be ordering from this company again. AVOID AT ALL COST!!