T.
This review is about the front desk staff. I am a Jefferson employee which I get 10% off on my treatments. I paid a $50 consultation fee when booking online that was supposed to go towards my treatment as well. This was all confirmed by my aesthetician prior to receiving my treatment. I got a hydrafacial for $199. At the front, they said my total was $179. I asked if that is with my $50 consultation fee. They said oh, okay your total is $149. So where is my 10% discount? The lady at the front desk said, we can’t do both so do you want $50 off or 10% discount? Um… the $50 is the $50 I paid already. She then proceeds to say we can’t do both so which do you want. Well I guess my $50 that I paid??? And she goes, 10% off is only $10. 10% of is $20. Front desk also rarely picks up the phone.






