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D Cvia Google

about 1 month ago

We had to make a very difficult decision here. All the people at boreal were very friendly and understanding. They let us take all the time we needed, and never rushed us. They explained everything to us as much as we needed so we could understand despite being grief stricken during the visit. It can't be easy seeing people go through this as often as they do, and I'm so glad they're all compassionate and understanding people. If there had to be a place I had to say goodbye to my puppy, I'm glad it was here. Thank you for the dignity you gave us and her, in her last moments.

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Donna McQuadevia Google

about 2 months ago

Had to make a quick drive here with my friends 3 month old puppy. While he was tied up outside a neighbours German shepherd attacked him and punctured his chest. The staff were so amazing with Murphy and keeping me informed of everything they were doing for him so that I could keep his owner informed. Such warm and understanding people and Dr Mayla was so sweet and answered all my questions. Amazing clinic and highly recommend for an emergency visit. Reasonable rates!!

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Rachellevia Google

about 2 months ago

Had the most amazing experience here! We were referred by our general vet for a scope. They called me THAT night and got me an appointment 4 days later. When you walk in the receptionist are so warm and welcoming. Instantly noticed how clean it was too. We saw Dr. Flint and her vet tech Megan in internal medicine. Megan is an absolute ray of sunshine and instantly made my stress and anxiety at ease. My dog had a bunch of testing and a scope done to get diagnosed with chronic bronchitis. Megan had called the following day to just check in. The little things the team did meant the most to us. We had another follow up today and another great experience. Will absolutely come back here and recommend to friends and family. Thank you everyone!!

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Wendy Natalyvia Google

3 months ago

Dr. Chloe Apelgren was the primary veterinarian for my dog, Lucky, during his illness and ultimately during his final moments. I deeply appreciated her compassion and gentle nature throughout such a traumatic time. She explained everything clearly and made Lucky’s last day as comfortable and peaceful as possible. She even stayed beyond her regular working hours to support us, which meant more than I can express. I’m truly grateful for the care and kindness she showed to both Lucky and our family. The entire staff at Boreal was empathetic, patient, and easy to work with. I highly recommend this veterinary hospital.

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James Nguyenvia Google

3 months ago

I couldn't have asked for a more compassionate and sympathetic group of staff at Boreal. What was an incredibly traumatic Saturday morning turned into something far gentler than I could've ever expected. Had a medical emergency for my cat Nico who was experiencing difficulties standing up and rushed to have an emergency check up. I was devastated to learn that there was extensive damage to my cat's kidneys and that options to save his life was far and few. I had to make the difficult decision to let him go—my first time losing a pet. I appreciate the primary veterinarian who was with me and my mom, explained to us details that otherwise would've been hard to discuss, to convey the unfortunate news in the most sympathetic and compassionate way imaginable. It gave us much needed closure to an unexpected loss of a beloved family member. Thank you Dr. Zhang, the triage technician, and the wonderful ladies at the front desk during our visit. The kind words shared that morning helped my family get much need sleep and rest the coming days. Nico was in the best possible care he could've received, the staff did their absolute best to have him comfortable until our final goodbyes. I can't express how thankful we are. Thank you.