Fast, reliable plumbing with a personal touch
Byams Plumbing, at 62 Mcbrine Pl #6, Kitchener, ON N2R 1H3, Canada, delivers prompt, professional plumbing services. Customers praise quick response times, friendly, clear communication, and high-quality workmanship that fixes leaks and restores hot water. Reviews note code adherence and thorough explanations. Some pricing concerns were addressed by the owner, reflecting a commitment to customer care.
62 Mcbrine Pl #6, Kitchener, ON N2R 1H3, Canada
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Fast response for leaks, clogs, and urgent issues to prevent water damage and restore functionality.
Professional installation and replacement of drains and pipes, ensuring compliance with local plumbing codes.
Repair, maintenance, and installation of water heaters, including troubleshooting pilot lights and efficiency checks.
Comprehensive assessments to identify potential issues and provide clear recommendations for maintenance or upgrades.
Reliable plumbing solutions for businesses, including system installations and repairs to minimize downtime.
Overall rating
Amanda Reed
Good response and service. $450 to replace a drain ($20 part) that took 10 minutes. VERY expensive. Also, $100 "diagnosis" fee that's waived if you go ahead with the job, so you can't actually get a quote on a job without paying for it. I paid immediately after (3 days ago) and still no acknowledgement of payment.
Aileen Telebrico
I had a great experience with Byams Plumbing. Everyone I interacted with was professional, friendly, and easy to communicate with. They were clear, responsive, and helpful throughout the process, which made everything feel smooth and stress-free. It’s clear they take pride in their work and care about their customers. I would definitely recommend Byams Plumbing to anyone looking for reliable, high-quality plumbing services.
Deborah C.
We called Byams Plumbing to repair a leak in a pipe to our water heater. Within two hours of making the call, Chris was at our home to fix the problem. We are very happy with the quality of Chris’ work, as well as his friendliness and professionalism. But to top it off… a few hours after Chris left, we still did not have hot water. We called Byams, and Chris returned to our home with half an hour. Turns out the pilot light simply needed to be relit - something we should have been able to do ourselves. But Chris was happy to do it and said it was no bother at all. Such great customer service is rare these days. We’ll be repeat customers.
Rebecca Hodges
The plumber arrived quickly and completed the job, which I appreciated. However, I was initially concerned about the lack of transparency in their pricing. The invoice listed only a flat charge of $950 for about 3.5 hours of work, with no breakdown for parts or labour. From what I could tell, the materials used likely cost around $100, so the vague billing practices felt uncomfortable and unclear. After I followed up to request a detailed explanation, the owner contacted me directly. They took the time to review the situation and provided clarification, and we were able to reach a resolution. I appreciate their willingness to address my concerns. While my experience highlighted the importance of clearer communication about pricing and invoicing, I recognize the company made an effort to resolve the matter professionally.
The All G Nails & Spa
I originally hired Allure Construction for my plumbing work, and it was a total nightmare — unprofessional, unreliable, and they left the job halfway done without notice. Luckily, I got introduced to Byams Plumbing, and I can honestly say they’re the best! They follow proper plumbing codes, are extremely detailed, professional, and care about doing things the right way. Their team showed up when they said they would, explained everything clearly, and made sure every part of the job was perfect. I wish I had found them sooner! Highly recommend Byams Plumbing to anyone looking for a reliable and professional plumber — truly top-notch service! 👏👏
