Caliber Collision: Clear communication, quality repairs, and care that gets drivers back on the road.
Caliber Collision, located at 401 N Collins St, Arlington, TX, provides car repair services with a focus on clear communication and steady updates throughout the process. Reviewers praise timely, professional repairs and even interior cleaning, while a single experience notes workmanship concerns. The shop aims for a smooth, customer-focused repair experience.
401 N Collins St, Arlington, TX 76011, USA
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Professional repair of dents, scratches, and structural damage from accidents, restoring vehicles to pre-accident condition.
Comprehensive body work including panel replacement, painting, and alignment to ensure aesthetic and functional integrity.
Regular updates via phone or email throughout the repair process to keep clients informed and reduce stress.
Thorough cleaning and washing of vehicles post-repair as a complimentary service for a polished finish.
Support with insurance paperwork and coordination to streamline the repair and billing process for clients.
Overall rating
Niraj Thapa
Terrible experience. They replaced my front passenger door but the work is completely unprofessional. Window doesn’t roll down, air leaks, and there’s a loud wind sound over 30 mph. Anyone can see the body work is poorly done. Very disappointed.
Bradena Jeffery
I am very pleased with my experience at Caliber Collision. Their communication throughout the process was excellent — they kept me updated every step of the way and made everything smooth and stress-free. I was especially impressed by how quickly and efficiently they were able to repair my Audi. The work was done in a timely and professional manner, and my car looks as good as new. Highly recommend Caliber Collision for their quality service and outstanding customer care!
Gene Merrell
Great job putting my SUV back together. Looks and rides as good as before being hit!! Caliber does a good job. I recommend them highly. Mike was my contact at Caliber and he took care of keeping me informed and what was done.
Tiffany Moss
Sherry B. provided excellent customer service. She was friendly and kept me updated on my repairs and was very responsive to my inquiries. The team got my repairs done in a shorter time than initially quoted. They also cleaned the inside of my car and washed it, which was a pleasant surprise. I would definitely recommend this location.
Jael Gonzalez
I was hesitant at first to repair my vehicle, but when I met with Michael, he was so pleasant kind and welcoming. Michael is knowledgeable , friendly and warm. He spoke to me with kindness and empathy, delivering exceptional customer service and a great understanding concerning my repairs. Not only was my vehicle repaired but it was also cleaned! Michael kept me informed daily & followed up with me after I picked up my vehicle just to make sure I was still happy with the service. Highly recommend Michael.
