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TurnerHoffmannvia Google

3 months ago

Very good product selection 👍

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Sophie Williamsvia Google

6 months ago

Since turning 30 ive had problem after problem with my skin. The lady I spoke with (so sorry names are not my strong suit) so professional and informative recommended amazing products! So grateful for your assistance! I hope you have the absolute best birthday girl, your an angel

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Charlie Harveyvia Google

6 months ago

Both Summer and Margaret were amazing! They gave such an amazing service both being patient and showing me through each product and even offering to try them out too! Would definitely recommend them both when shopping! Good credit to the team!

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Dhanya Arunvia Google

8 months ago

Outstanding Customer Service by Ms. Manualla - The Body Shop, Cardiff I would love to take a moment to express my heartfelt appreciation for the exceptional customer support I received from Ms. Manualla at The Body Shop in Cardiff. From the very beginning, she welcomed us with a warm smile and genuine enthusiasm. We walked in quite confused about what to choose for our skincare needs, but Manualla made everything so simple and stress-free. She patiently listened to our concerns, explained the products clearly, and guided us to the perfect choices. Her compassionate nature and expert knowledge truly stood out. What impressed us most was her professionalism paired with kindness - a rare and beautiful combination. She made the entire shopping experience enjoyable and meaningful. If any officials from The Body Shop are reading this - please know that Manualla is a true asset to your team. We would happily rate her a solid 10 out of 10 for her excellent service. Thank you so much, The Body Shop, for having such wonderful staff. We will definitely visit again! Warm regards, Dhanya & Arun

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Arwena Rytlewskavia Google

9 months ago

massive thank you to Helen — kindest person i’ve come across for a while! i thought maybe some friends had come in to say hello but their conversation ended in an enthusiastic ‘lovely to meet you’, to help gauge more of a picture. i popped in today to restock on a few regulars — the little tubs’ designs have changed and i struggled to find what was right in front of me. Helen was so absolutely, entirely wonderful. it’s almost shocking to come across such humanity and kindness - i think more and more, we expect strangers to be entirely nonplussed. Helen’s sincerity and kindness really, really made my day. thank you.