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Erin Polichvia Google

3 months ago

Carolina Crust was AMAZING! We couldn’t have been happier with our wedding catering. The appetizers were absolutely delicious, and the pizza was to die for. Our guests could not stop talking about the meatballs and the incredible pizza—they were a huge hit! The team came fully prepared, and everyone was able to eat in a timely manner, which we really appreciated. Their service was smooth, efficient, and friendly. We would book Carolina Crust again in a heartbeat. We are so happy with our catering choice and so grateful for the amazing food and experience they provided. Thank you, Carolina Crust!

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Jess Fauscettevia Google

4 months ago

While the pizza itself was excellent and Carolina Crust provided a cost-effective catering option for my wedding, I was ultimately left quite disappointed with the overall experience. The communication throughout the process was notably lacking. I had scheduled a phone call with Maglen to confirm our menu, but she missed the call. Under normal circumstances, this would not have been a major issue; however, I had taken time off work specifically to accommodate this conversation. During our wedding reception, held at a family friend’s small farm, an additional refrigeration truck arrived alongside the pizza truck without any prior notice or explanation. Neither my husband nor I—who had arranged and paid for the service—were introduced to anyone from the team or informed about the reason for the extra vehicle. When service began, it appeared that the team was struggling to keep up with demand, despite our confirmed guest count of 65 people. Additionally, we expected beer on tap, yet only canned beer was made available for guests to help themselves. Later that evening, when Carolina Crust departed the venue, they accidentally drove over and cracked a large piece of a slate sidewalk. This damage was only discovered the following morning. My family friend, the farm owner, had specifically communicated parking instructions to Carolina Crust in advance, including which areas to avoid to protect the delicate slate. I reached out via email—along with the farm owner—to address these issues, but the responses we received were defensive and dismissive, with no acceptance of responsibility. I asked for clarification regarding the unexpected truck, the timing issues during food service, and the missing beer on tap, yet the replies lacked transparency or accountability. Considering we paid approximately $6,000 for their services, this lack of professionalism was deeply disappointing. Eventually, after persistent communication, my husband, the farm owner, and I arranged a phone call with Carolina Crust. During that conversation, they finally acknowledged that they had caused the sidewalk damage and explained that the additional truck had been necessary to store ingredients after their pizza truck had been in an accident. This information had never been disclosed to us prior to the event, despite its clear relevance to the services we had contracted. No attempt was made to offer a partial refund or compensation for the damage. It was only during this call that we received an apology and admission of responsibility. While I understand that unforeseen issues can arise, especially during a busy wedding season—I work in the wedding industry myself—clear and proactive communication with paying clients should always be a top priority. Unfortunately, I found Maglen, who handled email and phone correspondence, to be particularly defensive and unprofessional. Harrison, who operated the truck, did eventually offer an apology, but only after our discussion by phone. I unfortunately would not recommend Carolina Crust to folks looking to book for your wedding day.

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Allison Hoodvia Google

9 months ago

We hired Carolina Crust for our wedding of 140 guests - we had some challenging dietary restrictions and they went above and beyond to accommodate everyone. They were easy to work with and friendly. We were looking for a non-traditional caterer for our wedding that would cook food on-site instead of just reheating it, and they were one of the most reasonable options we found in the Triangle area. They also had a lot of options for our guests, and everyone enjoyed it! No one had to wait too long for their food.

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Christy Cappsvia Google

over 3 years ago

Carolina Crust catered our October wedding and it was AMAZING!!! Thank you so much for making delicious food for our guests. It was such a fun experience and all of our guests had such great things to say about the "non-traditional" wedding food!! Everything was delicious!

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LeeAnne Whitsellvia Google

almost 4 years ago

Absolutely blown away at the quality of food & impeccable service of Carolina Crust!!! Fast and easy communication throughout working with them and planning our event (engagement party). They arrived with plenty of time to prepare before the event, and their team was so friendly and helpful. Appetizers were delicious (highly recommend the meatballs) and the pizza was devoured by guests. The truck itself is a complete show stopper and left so many guests in awe. Cannot give enough praises to this team and company!!