Ann Chinnis
From start to finish, my experience with Wayne Castle and Castle Electric has exceeded all of my expectations. I was having an ongoing issue with two new electrical outlets that were installed by another electrical company as part of a kitchen renovation. The other company had been back twice to troubleshoot the issue, once tightening the connections on the new outlets and the second time replacing the GFCI to them. The power continued to be intermittent to the two new outlets. When Wayne arrived, he not only checked those outlets but also pulled the outlets up-stream of those two which the other electric company had not done and found that the outlet that proceeded the new ones had a melting wire. He replaced that, and I asked him to please go ahead and replace all of the outlets along the kitchen counter, which is where the faulty one-was which he graciously did, and he found two more that would’ve been problematic down the road. I also had him install two dimmer switches while he was there. I also want to say that from the moment I called Castle the interaction was effective and courteous and that Wayne said he would show up between nine and 915, showing up on the nose at nine. That alone is worth a special mention. In addition to that, the price was very reasonable for all the work he performed. I definitely recommend Castle Electric and will most certainly use them for any electric needs that I have in the future. Update 1/23. I used Castle’s electric to retrofit can lights and install new dimmers. Again, I was impressed by Wayne’s punctuality, carefulness, value and professionalism.
