Matt was very professional, did an excellent job or diagnosing the plumbing leak, was very upfront with the cost, which I appreciate. The dig crew was very efficient and Wyatt, the second technician was just as courteous and professional, and was able to replace the damaged pipes. However, there was some Issues regarding filling the hole that was left behind. The work was done and completed on Friday. A trench remained Im my yard until Tuesday, Even though I was told a crew would come out on Saturday to fill the hole it did not occur. A good job was done on filling the hole. Overall, not bad.
We have been using this company for several years now and have always been very pleased with their service. Every technician who has come out has always been professional, knowledgeable, and courteous. Our most recent technician, Christopher Rios was fantastic. He addressed all of our concerns, didn’t try to oversell us but did make us aware of everything important that was going on and provided us with options. I felt that my family was in good hands. Thank you, Christopher! We will definitely request your assistance and expertise again!
I recently used Champion AC & Plumbing to repair a water heater leak and worked with technician Thomas. He was great - very knowledgeable, professional, and took the time to explain the issue clearly. Overall, the service experience was smooth. My only concern was the cost. Replacing two flex lines due to leakage was $796, which felt quite high, especially since the existing flex lines were installed a few years ago (still had the tags). I understand there’s more to the work than what meets the eye and while the work was handled well, the pricing seemed steep compared to expectations.
He was one of the most honest, polite and respectful person I've met in a very long time. Because of his professionalism, genuine sincerity and concern for our safety is the reason why I will continue to do business with this company. See just recently I paid L*"*'s to install a new thermostat in my house, they sent out a contractor who didn't know what he was doing and he fried all the wires that controlled the air conditioner. The wire to the thermostat was burned and melted together causing a blow back in the unit. Causing the heat to kick on instead of the air conditioner. The house got to 106° in a day. Because of his inexperience, he almost caused my house to catch fire. Fire department came to my home three days ago and then I realized I need a professional ASAP. I called Champion, they came out the next day and rewire the air conditioner and thermostat. Plus they installed a couple of surge protectors to prevent this from happening in the future.
Super great, personable, kind, efficient, and timely experience! We live in a tiny home with a mini split that was having some issues. I called at 9:30am and they said they could have someone come out between 12-2pm that day. At 11:30am Chris called to say he would be here in 20 minutes! Super timely! 👏🏼👏🏼👏🏼 Both men were very kind and got straight to work diagnosing the problem. Within 15 minutes they had a solution and educated me on how we can help maintain the mini split for better results. We had great conversation and they were done and gone in less than 30 minutes. For the timeliness, quality and kindness, the service and experience was worth the price. Thanks Chris for cleaning the coils, the maintenance tips and for petting the dogs! 10/10 would recommend!
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