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Economy Plumbing Services, LLC
Reliable plumbing solutions with honest pricing and expert care for your home.
2.6(5 reviews)
plumber
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Reliable plumbing solutions with honest pricing and expert care for your home.
Economy Plumbing Services, LLC is a trusted plumbing company in Austin, TX, specializing in residential and commercial plumbing repairs, installations, and maintenance. With a focus on customer satisfaction and transparent pricing, our skilled technicians handle everything from emergency fixes to routine inspections. We pride ourselves on prompt service, knowledgeable staff, and building long-term relationships with our clients. Whether you need a simple repair or a complex installation, we're here to provide dependable plumbing solutions that keep your property running smoothly.
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Fix leaks, clogs, and other plumbing issues with expert diagnosis and efficient solutions.
Annual backflow testing and certification for irrigation systems to ensure safety and compliance.
Installation, maintenance, and repair of water heaters, including draining and replacement.
24/7 emergency response for urgent plumbing problems to minimize damage and inconvenience.
Professional installation, fixing loose screws, and addressing toilet-related issues.
We called Economy Plumbing Services, LLC for our church irrigation backflow annual inspection they were the most straightforward and offered a very fair price. We were able to save $25.00 this year by "Saving last year's receipt and showing it as they suggested on their email, "Show this to your service professional on your next service visit and save an extra $25! " Their technician, Sean, arrived on time and gave us a call 30 minutes before. He was knowledgeable, friendly, and did an excellent job. We are very satisfied with the work and the price."
I’ve always been happy with Sean’s work. He earned my trust about 7 years ago when he showed up on a holiday to fix a backed up drain, and I’ve been using Economy Plumbing ever since!
They were fast to respond, but the company's name makes you think that they might be economical. Nothing could be further from the truth. Plumber charged $500 per toilet (2 toilets x $500 = $1,000) to tighten the screws on the toilet because they were slightly loose. We were in a tight trunaround to get this work done because we were sellng out home and had no choice but to use them. When I complained about the price, the plumber said he would throw in the sanitation loop for free, but then left without doing it. When I called and complained and asked to speak with the plumber, I was told that he was too busy and that would not happen. I tried for weeks to get a receipt and they never would send one even after calling multiple times. I would definitely not call these guys ever again.
Spectacularly abysmal customer service. I paid almost 500 dollars for disposal hose to be left disconnected, rendering our sink and dishwasher unusable. After dealing with the hassle of their AI answering service to reach a human being, I was informed the only option to reattach the hose was by the same rude plumber who removed it because it was in his way. I could not speak to a manager as it was "4:00 on a friday" and therefore the only option was to wait the entire weekend to have use of the kitchen sink and dishwasher again. I am honestly disgusted.
Sean the Manager from Welles Branch showed up to drain my water heater. He didn't. He said it was rusted and needed to be replaces. He showed me water around the bottom of the heater in the pan on which the heater was sitting. The water was not there the night before. I removed the water. There was no rust at the bottom of the heater. There is no water there after two days. He had a couple of minutes alone with the water heater so my conclusion is that he put the water there to force replacing a functioning water heater and a couple of valves a cost of over $3000. When I priced what he was offering compared to what I could independently, I could do all of what he offered at around $1000. I didn't want to waste money to replace a fully functioning water heater. I had one before that lasted more than 20 years. Rheem water heaters interior is glass coated for a long life if they are maintained properly. Be careful if you ever need anyone doing work in your house, make sure to ask around and get some decent people. There are a lot of thieves skinning a lot of innocent people and there almost no regulation and no control. We live in a strange time.
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