C
Chapters
Your destination for books, gifts, and cozy moments in Calgary.
4.4
Retail Store
$$
Your destination for books, gifts, and cozy moments in Calgary.
Chapters at Chinook Centre in Calgary is a beloved bookstore and gift shop offering a vast selection of books, literature, and unique items. Known for its friendly and knowledgeable staff, like the highly praised Jackie, the store provides exceptional customer service in a clean, organized, and welcoming environment. With a 4.4-star rating from satisfied customers, it's a go-to spot for book lovers, families, and anyone seeking inspiration or a relaxing coffee break in the inviting café area.
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Wide selection of books across genres, carefully stacked and organized for easy browsing.
Unique gifts and merchandise, including items from brands like American Girl (subject to availability).
Friendly and knowledgeable staff providing personalized recommendations and engaging service.
Welcoming and spacious coffee spot for relaxing with a book or meeting friends.
Occasional events and promotions, enhancing the community experience for book lovers.
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Overall rating
Patrick Sorensen
Nice big Store and organized. Lots of Verity. It's a very busy store but the cashiers were very quick and friendly.
Jecinta Wanjiku
I was here afew days ago and totally enjoyed it! Staff were nice and friendly;a wonderful lady attended to me(sorry forgot her name) the store was clean and books were carefully stacked. Price was fair, I will be coming back for more books!
Rebecca Chapman
My teenage son and I popped in the other day while waiting for our movie to start. I can honestly say Jackie went above and beyond amazing customer service! Not only did she answer our questions about particular products, but she engaged in great conversation with my (somewhat shy) fella. That just truly warmed my heart. She is an exceptional human and an exceptional employee!
Frankie Wonder
I was in your store today and Jackie helped me pick out some amazing books. Her kindness was very much appreciated!!! I’m looking forward to reading all of them. Thank you Jackie for making my day!!
Lizzete Michaud
This time I was disappointed to visit the store, where the American Girl area was a month ago, now is Indigo baby, all the AG brand is gone, just a couple of shelf’s and no inventory. All what Indigo was offering trough the catalog and online is not available, and many families are frustrated for no receiving the items ordered on time (American girl items) I talked with one lady from the staff and the manager, both where beyond friendly and explained the situation with the brand. Other than that, the store is always clean, the staff friendly, different litterature etc. and the new coffee are looks welcoming and warm, spacious and lovely ambiance.
