Charlotte Skin and Laser

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mutyala amruthavia Google

17 days ago

I visited this clinic for milia removal and treatment of sebaceous gland issues. The milia extraction was done appropriately, and staff were polite. However, my experience with the Agnes RF treatment was DISAPPOINTED. No topical numbing was offered, and when I asked, I was told using numbing would reduce effectiveness, which is not standard practice for patient comfort and precision. The procedure was uncomfortable, and pain may have limited how thoroughly it was performed. Post-procedure, I experienced significant dryness and lingering bumps, and clearer guidance on pain management, expectations, and aftercare would have been helpful. I paid the full amount requested, yet the treatment was not done as it should have been. Patients deserve proper care when paying for a service. Overall, the clinic left me disappointed regarding patient comfort, transparency, and delivery of promised treatment. I recommend asking detailed questions about procedure, comfort options, and aftercare before proceeding.

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Ethan Pruittvia Google

21 days ago

Today was my second subcision with Radiesse injections at Charlotte Skin & Laser. I wholeheartedly recommend this team to anyone seeking top-tier, specialized care. Everyone was kind and thorough. Dr. Rostan and Lauren, my RN, were both proficient, reassuring, and attentive. Alexxa, my point of contact, visited me and made me feel recognized and cared for. The results from my first treatment with Dr. Rostan and Robyn were substantial with a shown improvement of ≥ 50%. My skin looks so much smoother and healthier. I’m so glad I found them, they’re the best!

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Misty Hurdvia Google

3 months ago

5 stars. From start to finish, Charlotte Skin and Laser delivered exceptional service. Michelle at the front desk went above and beyond at check-in to ensure everything ran smoothly and efficiently. The nurse and doctor were both incredibly friendly, knowledgeable, and took the time to answer all my additional questions with care (I went for a full body check). They came highly recommended by a friend, and now I understand why, professional, thorough, and welcoming from the moment you walk in.

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Leslie Gaynorvia Google

4 months ago

Dr. Emily McLean and her assistant Taylor, are awesome. My first appointment was yesterday and I feel like I’ve known them forever! Taylor was very attentive as she took up front information of my concerns. She was warm and welcoming. Upon entering the room, Dr. McLean introduced herself and welcomed me. She knew I was a referral and listened attentively to why I was there. The treatment and medications she did and prescribed, were appropriate and she made sure I was comfortable and in agreement with them. I look forward to my next appointment.

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Alexis Hubbardvia Google

4 months ago

Absolutely fantastic! I have been seeing Alexis to help with my skin concerns and she is SO kind and knowledgeable. I always feel like she is listening to me intently, and is very thorough while also being quick/efficient. Every person at the front desk is also super lovely, and makes me feel so comfortable/calms my nerves! I have only ever had positive experiences with every person I’ve interacted with at this practice! Would HIGHLY recommend.