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nora magdirilavia Google

about 1 month ago

Shawn is highly recommended he did a great job on the maintenance of our heating system. But I am still waiting for a response on how our thermostat resolve because battery were all new and he tried himself to replace with a new battery but still on the screen shows battery low and he said will discuss at their office but up to now I didn’t hear from him yet.

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Susan Murphyvia Google

3 months ago

I've been enjoying my new electric furnace for a few weeks now - thanks to City Home Comfort! Shawn was fantastic walking me through my options and what was expected (cost, delivery timing, requirements) and I felt I was in good hands. I wasn't being sold something I didn't want or need. He made sure I was getting exactly what I wanted and at a fair price. The furnace arrived earlier than expected and Julian did an amazing job on the install! He had such a tight space to work with and a very old furnace to remove. He made sure it was working properly and consistently before he left - and there was zero mess! Everything was cleaned up. There was definitely pride in his work. I couldn't be happier with City Home Confort and I would highly recommend to anyone!

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Maria Igbokwevia Google

3 months ago

City staff does have excellent knowledge of of HVAC. The guidance by Shawn is exemplary and the staff very detailed in their installations job. Only waiting for the paper work to be completed now. I recommend them for anyone desiring proper installation of HVAC system.

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Jordan Grantvia Google

3 months ago

We chose to go with City Home Comfort because of the patience and professionalism of their customer service rep, Shawn Kahn. A tech nerd, he patiently walked me through the many options, specs and tradeoffs to enable me to choose a hybrid heat pump comination that balances our priorities of comfort and envioronmental responsibility while remaining within a reasonable budget. He outlined all of the items included in their quote that it turns out were not included in the lower initial quotes received from their competitors. His professionalism was matched by the installation crew that communicated well through the process and did a very neat and careful installation. It's only been running for a few weeks and so far everything has worked perfectly. They matched the equipment warranties with equally-long labour warranties (in the case of the heat pump up to 12 years). If I ever have a service issue that changes my recommendation I will update this review or post a supplement.

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Ryan Eardleyvia Google

4 months ago

Excellent service. Shawn was great to deal with. Took time to explain the furnace problem and viable options. Once I decided, initially was booked for a later appointment, but Shawn was able to move things around and get the job done quicker as we had no heat in the house with little ones. Technician was great, arrived on time, friendly and was able to troubleshoot a few installation issues. Result was great. Would highly recommend.