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Classic Collision
Expert collision repair with exceptional service and insurance coordination in Norfolk.
5
Auto Repair
$$$
Expert collision repair with exceptional service and insurance coordination in Norfolk.
Classic Collision in Norfolk provides professional auto body repair services, known for timely and correct repairs. Customer reviews highlight exceptional service, with staff described as cordial, helpful, and friendly. The team works efficiently with insurance companies, keeps clients well-informed throughout the process, and often completes repairs ahead of schedule, ensuring vehicles look brand new.
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Comprehensive auto body repairs to restore vehicles to pre-accident condition.
Expert coordination with insurance companies like USAA for seamless claim processing.
Quick and efficient damage assessments with same-day estimates available.
Assistance with arranging rental vehicles during repair periods.
Regular communication to keep clients informed on repair progress and timelines.
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Overall rating
Keyandra Blount
Everyone was professionals and took really good care of me and my Vehicle. The repairs were done in a timely manner and correctly the first time!!
sallyann tingley-walker
I dropped my car off for claim estimate and repairs. Check in quick & efficient. Estimate recieved same day. 7 day repair time given. Parts and repairs ordered. Work completed on day 3. Picked up car checkout and repair review quick. Team knowledgeable and professional. I highly recommend Ian and the team at Classic Collision.
T Judge
The BEST, BEST, BEST!! Classic Collision's body work repair is exceptional! The front desk staff are very cordial, helpful, and friendly. All repairs completed by the crew looks sooo brand new, and completed in a timely fashion. I am so very happy with the outcome of the repairs. Also, I was kept updated from start to finish. Dedicated Donna stayed on top of the entire process! I am sure, to most customers, that is an important factor, whereas at one time with another business, I was in the dark of what was going on. I would HIGHLY recommend Classic Collision of Norfolk as the 'go-to' collision repair place - 5 Stars!!
Sam Rodriguez
100% satisfied with the repairs on my truck. Though covering a small area, it proved to be a fairly involved repair. The team at Classic Collision delivered exceptional customer service and kept me well informed every step of the way. They also worked VERY well with my insurance company! (USAA) I highly recommend them for all your body repair needs.
Aubrey Anderson
My experience was very pleasant with Classic Collision!! Once I checked my vehicle in, it was all smooth sailing from there. The staff was nice and my adjuster, Dana, made the experience easy and worry free!! They set my rental car up and updated me throughout the entire repair of my truck. My estimated completion of my repairs was the end of the month, but they finished the job almost 2 weeks early!! I was very happy with the work and my truck looks brand new!!
