James A
What a disappointing experience we endured at Clonakilla last weekend. We entered the cellar door with much enthusiasm as we know some of the wines are great. But that’s where the enthusiasm stopped. The four of us were shown to a table in a room of which maybe only four other small groups were present. Twenty minutes goes by before we are asked if we would like to taste some wine to which we said yes. Another 20 minutes goes by until our first tasting was brought to our table. After an explanation regarding the wine was given we were left alone for another 20 minutes until we were served again. This 20 minute window kept happening throughout our time at Clonakilla. Had the place been busy with limited staff you could understand the timing, but it wasn’t busy and there were 4 or 5 staff on deck. It really was one of the worst experiences we have endured at a winery. To the point we left without sampling all the wines on offer. Unfortunately this seems common practice at Clonakilla upon reading previous reviews by other people. Such a disappointment!
