diana nguyen
I signed up for an intro class because I've heard great things and wanted to pick up something new to keep myself fit. After my last patient at 530, I booked it from Kaiser Roseville to pocket for the 6pm class because its my home studio, I was really disappointed with how I was treated. I was running a few minutes late as I have already mentioned and wanted to support the club and buy their socks but did not have my cc with me. (I had my cc on my phone but they did not take electronic payments.) I asked if I could pay after, and it was a no and had to run out to my car. I felt bad holding up the class, as I was the last one in. It felt like this business transaction for a pair of socks was more important than anything. If I were treated like a family instead of a business transaction, I would not have hesitated to sign up for the club on the spot. I think people like myself are looking for a kind and more welcoming environment because the pocket community is a small community. The class itself was just alright. Maybe its because I'm new to the whole pilates scene but it was a little slow and the instructor had no affect in facial expression during class. The location/club is super clean, very new and great location for the pocket community.
