Computerology - Apple Authorized Service Provider cover
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Computerology - Apple Authorized Service Provider

Expert Apple device repairs with certified service and transparent pricing in Richmond.

5(5 reviews)
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About

Computerology is an Apple Authorized Service Provider located in Richmond, offering professional repairs for iPhones, computers, and other Apple devices. Customer reviews highlight fast, honest service with excellent communication and quality repairs, often at more affordable prices than Apple stores. The team is known for being helpful, patient, and transparent, providing reliable solutions for device issues.

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Location

1925 W Cary St, Richmond, VA 23220, USA

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Services

iPhone Repair

Expert screen, battery, and camera repairs for all iPhone models with Apple-certified parts and fast turnaround.

Mac Repair

Comprehensive diagnostics and fixes for MacBooks, iMacs, and other Apple computers, including hardware and software issues.

Apple Device Diagnostics

Thorough troubleshooting and reset services to identify and resolve problems efficiently, often saving you time and money.

Battery Replacement

Quick and reliable battery swaps for iPhones and Macs, restoring device performance and longevity.

Software Support

Assistance with iOS and macOS updates, data recovery, and system resets to keep your devices running smoothly.

Transparent Consultations

Honest assessments and clear communication about repair options and costs, avoiding hidden fees.

5.00 · 5 reviews

Overall rating

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Will J

via Google
· 7 months ago

It is always a great experience when I come to Computerology, and I need to get work done on my phone. I appreciate the thorough communication and excellent repair quality.

G

Genneh Armstrong

via Google
· 8 months ago

After contacting Apple because the camera on my iPhone stopped working they recommended that I bring it in to an Apple Store for maintenance. I didn’t want to drive all the way to Short Pump or Chesterfield so they recommended Computerology, which happens to be much closer to where I live. I contacted Brad through Facebook and he responded almost immediately. He was able to walk me through a reset which fixed my issue. I highly recommend Brad and his company for your computer/phone fixes and repairs! Extremely professional, and helpful!

M

Marsh Merriman

via Google
· 9 months ago

Fast, easy and super nice. Put a new battery in my four year old iPhone in one hour. It’s like it never happened. I recommend them highly.

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Indira M

via Google
· 11 months ago

Apple quoted me ridiculously high price just to “fix” my computer that was never broken. Apple also never mentioned the dormancy issue that can happen when their devices sit unused (which is exactly what happened to mine). Thankfully, Computerology in Richmond diagnosed and fixed it without the Apple price tag. They’re Apple-certified, honest, and way more transparent.

D

DaShauna Anderson

via Google
· 1 year ago

S/O to everyone at computerology especially marnie!!! i came in with a messed up screen, ended up needing a new battery and through it all, she was just so sweet and patient , customer service is top tier and my computer (after some time) has finally been restored and is running beautifully!! i know that if i have any further issues, im running to computerology for sure!! :)

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