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Ashley Thomasvia Google

5 months ago

Tammy and her team are very pleasant and provide great customer service. Their cakes are also really good and tasted amazing. The reason for my four-star rating is that my wedding cake arrived cracked at the venue. An employee (who I won’t name) mentioned she tried to fix it before leaving, but unfortunately, the cake began sliding off the bottom layer shortly after setup. We had to cut the cake right after our grand entrance to prevent it from collapsing. Thankfully, my maid of honor noticed it just in time — otherwise, the whole cake would’ve ended up on the floor.

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KBvia Google

6 months ago

Don't do it! We gave Cooper Street Bakery TWO tries within this month and both times we were disappointed. The first was for my 28 year old daughter's birthday. The cake was decorated nothing like she asked for. They offered to re-do it while she waited. She agreed and the cake turned out pretty, but tasted dry and old. The second time was for my husband's 60th birthday. We wanted a Dallas Cowboy theme and chose a picture off of their website for them to go by. The only change was to make it as sheet cake instead of round. The lady I talked to assured us it wouldn't be a problem. To be sure they understood what we wanted we sent a picture of the cake from their website and a diagram of what we wanted. I am attaching all three pictures so you all can see exactly what we got. I called to speak to the manager after my daughter left to express how disappointed we were with the whole experience. She (Tammy) immediately told me that I approved it and couldn't get a refund because my daughter called me on the phone while she was there and had left. Keep in mind I hadn't even asked for a refund, I was just calling to let her know what happened. I then got even more upset by how she was speaking to me. I told her that we would never be back and that I would be sure to tell everyone I know about our experience with them. About an hour later I looked at my phone to find a text message from Tammy. She had sent the text a little bit after we'd hung up but I didn't see it until later, saying that she would give me a refund for the cake if I wanted to bring it back. I don't know why she simply didn't just call me back to tell me this. I assume she wanted something in writing. Nevertheless, we kept the cake but we were ashamed to bring it out at the party so we held it back until it was time to blow out the candles. We hoped it would AT LEAST taste good. Nope, not at all, the cake had a dry crumbly texture like that of cornbread. Never again. Order at your own risk! The first picture is directly from their Instagram page/website, the second picture is what we drew out for them, and the third picture is what they gave us. It was SO disappointing.

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Nikki Aldermanvia Google

7 months ago

They came through for a custom smash cake for my baby girl last minute and it was beautiful and delicious!! The owner Tammy was so kind, and went above and beyond to make this happen for a new customer. Her communication with me was awesome. The design couldn’t have come out better. It was so cute, exactly what we were looking for. When I went to pick up the cake, their team was so kind and friendly. I had a positive interaction from start to finish with everyone on their team. The decorator and everyone here knocked this out of the park. One little detail too, it was so affordable. Thank you all, I will definitely be returning. The cake flavor was strawberry with vanilla icing and I couldn’t stop eating it. The parts that my daughter didn’t smash of course:)

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Kayla Selfvia Google

8 months ago

Got a birthday cake for 12 people and it was very reasonable priced. Could definitely have fed more than 12 which made the price even better. Everybody at the party was asking me where I got it cause it was so good. It was extremely customizable, so my friend being picky was no problem. Got the strawberry one and it was delicious. We also got pink roses, and the decorations were perfect. So happy I decided to come to this bakery. Would definitely recommend this place to everyone.

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Alan Selfvia Google

over 1 year ago

I absolutely love this place. I’ve had several cakes from them, but I ordered one for myself to celebrate a milestone and it was beyond amazing!!! The cake both looked fantastic and tasted delicious. I highly recommend cooper street bakery!!!! They exceeded my expectations and the people running it are super kind. I ordered this cake on a Monday and picked up on Thursday—great turnover time and it was fabulous!!