Dustin Movius
I brought my van here to have a brake controller installed. It didn't work from the start, but due to other obligations, I wasn't able to bring it back for six months. When I finally did, they confirmed the issue was from their original installation. Either a connector was installed wrong, or it was faulty. Either way, 100% on them. When I arrived I was told that the owner was going to charge me for an hour of labor, $230, since It had been over six months since installation. Ultimately, I was charged $245.50 to fix their mistake. This included a $230 labor charge and a $15.50 'Waste Fee.' When I asked about the fee they said it applies to all labor, basically just a hidden way to raise the hourly rate. Also very strange to charge a waste fee for an electrical job to begin with. The front desk staff and every worker I’ve met there is great and they are very helpful; I have zero complaints about them. However, the owner lacks the integrity to warranty their own workmanship. I cannot recommend a shop that won't stand behind their work.
