Chase Kennedy
Decent gym in terms of size, new etc but the staff/ownership seems to be hit and miss (unreliable). The worst part is that they force you to sign contracts saying you can cancel “anytime” then won’t even let you cancel without going there in person, and when you do they’ll say the manager isn’t in or something so you may be trying to cancel your membership for weeks or months before it actually happens. They won’t let you cancel over the phone or online. This seems like a scam to me to not let customers cancel online or over the phone and even more scammy to fool people into thinking it’s no commitment. They’ll charge you for the next month regardless. I’d rather pay a few dollars more and be able to cancel anytime over the phone/online and or not have a contract. It could be a good gym if they would hire better staff better management and do a no contract / no commitment thing or at least let you cancel online &or over the phone 24-7. Plus it’s super busy, machines, benches and squat racks are always occupied, and people hardly ever rack their weights. You know there’s a problem when the old anytime fitness right down the road on 122nd has a better rating than they do being 1/5th the size… They tricked my girlfriend into signing up for a plan thinking it was no commitment free trail offer and then we find out later on that that had been billing us all along for like a year. When she only went the first month thinking it was a no commitment trial offer. Very misleading. Canceling was even more of a nightmare. Could’ve been so much better with proper management.
