5.00 · 5 reviews
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Hollie Guidry
· 4 months ago
Custom Heating absolutely deserves a 5-star review. From the first call to the final walkthrough, their team consistently goes above and beyond in a way you don’t see often anymore. Scheduling was easy, they showed up on time, and communication was excellent the entire way through. The tech was professional, respectful of my home, and took the time to explain what was going on in plain language—no pressure, no upselling, just honest recommendations and options. What really stood out was the attention to detail. They didn’t just “fix the issue and leave.” They double-checked everything, made sure the system was running efficiently, cleaned up thoroughly, and even pointed out a couple small preventative tips to help avoid future problems. You can tell they take pride in their work and genuinely care about doing it right. If you’re looking for an HVAC company you can trust—reliable, knowledgeable, and truly customer-focused—Custom Heating is it. Highly recommend!
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L Hines
· 4 months ago
Benito came to our home and assessed our issue. He clearly explained our options, and what was needed. He was very friendly and professional. I highly recommend this company. They truely seem to care, and get the job done quickly. Even offered to bring space heaters out to us until we decided on our options. LH
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Robin Sadler
· 5 months ago
Custom has been my go-to for radiant heating system and evaporative cooler for years. They are competent, friendly and fair. I highly recommend them. Duane is fabulous!
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Rob M
· 5 months ago
This is a great company. They stand by their work and have excellent technicians. Recently William did a blower fan cleaning and added another component to our system. He explains things very well and is super polite and professional. Today he returned to work on the compressor which turned out to have a manufacturer assembly mistake that he diagnosed and repaired. This guy really knows his trade!! Thank you Custom HPACES!
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Lorna Kintzle
· 5 months ago
Beyond impressed with this company! From consult to install, they were punctual, professional, and thorough. We had both our AC and furnace replaced, and they got it all done in one day! Our old unit was 17 years old, and while installing the new one, Dwane explained the differences between the old and new units and the upgrades we now have to look forward to. We also have three large dogs, and his crew was amazing with them — patient and friendly the whole time. By the end of the day, they cleaned up so well it looked as if they’d never been here. Their cleanliness and attention to detail is 10/10. If you’re looking for a company that genuinely cares about your home, your family, and your pocket, this is the one to call. Thank you guys so much!
