Dallas Chop Shop

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terry Simonsvia Google

5 months ago

I took my Softail in with a light on in the dash. Indicated electrical issues. They said it was simply a tail light socket issue. Replaced it and charged me extremely good price. Highly recommended these guys

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Dallas Best Window and Gutter Cleaningvia Google

6 months ago

I can't say enough about these guys I have a 2013 Electra glide ultra limited I was having some issues with the the fuel injection and these guys knocked it out in a couple hours got it up and running I appreciate their time their their cost-effective and just a bunch of good guys up there if you have a Harley and you need it worked on don't hesitate these guys are good.

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Nav Shahvia Google

7 months ago

Great bunch of guys. Matt and Matt (yeah two guys with the same name) got me fixed up since I was just visiting town and gave me a fair price. It was a minor luggage rack install which the manufacturer didn’t even send the correct mounting hardware which they managed to rummage around and procure on their own. Was expecting to pay more for their time but they were fair and honest in their pricing. I don’t have a Harley but if I did these guys would be first shop I’d call.

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Eric Andersonvia Google

over 8 years ago

I paid Dallas Chop Shop over $4000 for some mechanical and electrical work but it cost me another $3800 to fix everything they screwed up. They had my bike for over 3 weeks and gave it back to me 3 times with issues that should have been repaired during their time with it. Some examples of their work: 1.) they didn't add Transmission fluid when I paid for a 50K Service and my bike broke down in Colorado on a road trip and had to have a new transmission put in which cost $2200 and 3 1/2 days down during my trip 2.) they cut holes in my brand new custom painted stretch saddlebags for wiring for a rear amp that I didn't even need because they lost the instructions for the brand new J&M stereo I gave them to install - and then they refused to replace the bags 3.) they also screwed up the wiring so bad the rear speakers weren't working, the CB wasn't working, the Sirius XM Module had to be replaced, my running lights weren't working, etc. etc. etc. and it cost me over $1600 to repair the damage they did. Matt Dileh (the owner) insisted that I keep bringing the bike back to him for them to make right but they never did and after 3 tries and 8 more days in the shop I told him I was taking it somewhere else to be fixed and that I would bring him the Invoice - and he refused to return my money!! DO NOT TAKE YOUR BIKE HERE FOR REPAIRS - YOU WILL REGRET IT!! *** Interesting to note that in Matt's reply he never denied any of the mistakes or damage that his shop caused (except the issue with the tranny fluid) because he knows that his shop DID ruin my new saddlebags and my electrical system - since I wrote my original review DCS has been given a D- rating with the BBB and I have been refunded more than $1600 of my original repair cost by VISA after they investigated my claim against DCS - so I guess someone besides me knows the truth about how you do business

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Zach Kibbeyvia Google

over 8 years ago

Update 7/4/17: Changing from 2 to 1 star. After a week of riding, the header bolts are loose again, which means the work done here is only as good as the exhaust mount I made myself from steele stock, except their mounts look hideous on the bike. Everyone else seems to like this place, but I won't be back. In non-opinionative manner, here's why: TLDR version: Pros - friendly, cheaper than expected, adjusted throttle. Cons - took nearly a week when estimated 2 hours over the phone, oil tank paint scuffed, very unattractive finish quality. Full review: I called a week before bringing it in to get an estimate. I explained that the bike had new exhaust installed just before I got it. It started running rough shortly after. There was no support on the pipes so the header bolts kept backing off. I had made an exhaust clamp which helped a lot but the bolts we're still loosening some. He advised custom mounts normally take 2 hours but could be as much as 3 gave me a ballpark $. He said call before I brought it in and ask about the schedule so I didn't waste a trip there if they didn't have time that day. Last Fri I called, reminded him about our last call and asked about their availability. He said great, bring it on in. I dropped in, asked if there was a restaurant nearby I could wait at. Got a friendly but sideways look. He said they wouldn't get to it that day but could start it Sat. We talked plans to pick it up Mon. They had been expecting a second mechanic to be in that day but wasn't, had two bikes on the lift in front of me and it was 1:00 already. S happens, I took an Uber home and was happy to be getting it done. Mon, 3:00, no call from the shop yet. I called. There are still 2 bikes on the lift and it hasn't been looked at yet. Says should be done tomorrow. Still just glad it's being taken care of. Tue, repeat of Mon. Wait until about 3, call in, same: "two bikes on the lift, will be done before end of week though." Wed morning, get the call around 10:00 once the mechanic was able to look at it. He said the parts are typically chrome, and we talked about the aesthetics: there are no shiny parts on my bike so chrome would not be welcome. I asked about stainless, he said he'd see what he can do. I explained how the mount that I built, I took the time to temper it in the oven at 480° to color match the exhaust wrap and shot it with a matte finish clear coat: I didn't want it to look cheap. I told him it was ok to cut the header wrap. Got the call about 4:30pm that it was ready to be picked up. I wouldn't be in to get it until Thur morning, but the price came out to about half what was quoted and I was happy. Today I picked it up. He had adjusted the throttle for me as we talked about it being sloppy. With it parked close to the building, I didn't really get a look at it before I left. The mounts look cheap. I would have paid and waited more for better looks. He did blast the chrome so they're not so shiny. I appreciate that but, you can't polish (unpolish) a turd. The hardware was a mix of the bolts from the mount that I built, and what looks like a grab bag of spare parts. I had taken the time to hide the hardware with thoughtful placement, there was no such courtesy here. The large, ugly bolts draw the eye to them, esp against the clean factory finish work. I'm going to make them myself from stainless. I'll use the clamps that they did as a model, and am confident they'll work just as well and not diminish the appeal of the bike. I have limited tools. The finish quality on what I make is leagues above what I got. There's a new scuff on the oil tank too. Pics: 1-3: bracket I made. Looks clean, huh? 4-5: brackets I got back. Don't mind the frayed wrap, I told him he could cut it. Looks like stuff from home Depot. 6: new blemish on oil tank. I'm sure my experience was not typical of their normal operations. But it is as it is. I'll not be back.