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Treva Greenvia Google

about 1 month ago

We took our kids for a day of play (ages range from 10 to 19) and we all had a great time. Unlike some other game rooms, the majority of the games actually work and are fun to play. 4 of us were able to play multiple games together so, which you can’t usually find. We opted to have lunch at the restaurant close to the end of play and EVERYONE 😱 enjoyed everything they had!!!! Totally SHOCKED, as the other game rooms typically have overpriced microwaved ( so it seems) food and snacks. The garlic Parmesan fries were so good, we googled to find the copycat recipe while we were onsite!😂😂 My 14?year old said the ribs were AMAZING…. fall off the bone amazing! My guy said his chicken pizza was one of the bests he’s had! The older babies loved their burgers! We are totally going back as a family and he and I will be going on a date day . The managers were also very nice and helpful. The female manager (forgot her name, so 😞 sorry) helped my guy locate his smart glasses that were misplaced while we were playing.

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Joanna, I Williamsvia Google

about 2 months ago

The service was excellent they were very busy it took awhile for our food .I guess I'm just getting older but too much salt was used. The restaurant and bathrooms were clean and the atmosphere was relaxing. A little expensive for 2 adults and 6 children. The kids enjoyed themselves so it was worth it a d our server Kimberly was amazing

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Starkesha Clarkvia Google

about 2 months ago

Host didn’t tell me about any deals so started off over paying but I take the blame for not researching before coming ok. It’s 2 adults 3 kids we are seated drink order taken took 15mins we order food when drinks arrive it took over a hour for food my son drop his drink in front of waited she was so rude had to ask her to replace his drink and spill never got cleaned and been sitting under and around the table with small busy kids . If you’re black I don’t recommend this location…

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Daniel Rowleyvia Google

4 months ago

Location: Dave & Buster’s — 2751 Wolf Creek Pkwy, Memphis, TN 38133 Date: November 11, 2025 (Veterans Day) We showed up at 7:00 pm for the Veterans Day free entrée and $10 Power Card. The front desk was completely empty. A hostess walked by, didn’t greet us, didn’t say a word, and we stood there for 10 minutes before anyone acknowledged us. Our server, Divine, was the bright spot—polite, made a few good under-$20 recommendations, and did what she could. Unfortunately, the rest of the experience was a mess. Several staff members stared at us while we waited and the tone in the room felt openly hostile. At 7:50 pm a manager (we were told his name was “David,” but the hostess seemed unsure) told us our food would be out in three minutes. We finally received it at 8:30 pm—forty minutes later. What made it worse: we overheard staff complaining about veterans coming in for the free meals and not tipping. It’s Veterans Day—the whole point of the promo is to honor service, not gripe about it in front of guests. For the record, my family and I did tip, despite the problems. To top it off, it was my wife’s birthday. We were promised a complimentary birthday dessert at 8:00 pm. We waited until 10:00 pm and no one ever brought it or checked back. Because service dragged so long, I even missed Outback Steakhouse’s Veterans Day free meal, which closed at 9:00 pm. I’ll be contacting BBB and Dave & Buster’s corporate about this outrageous waste of time and the way guests were made to feel. Leadership at this location needs a serious reset—better staffing at the host stand, honest wait-time updates, basic follow-through on birthday promises, and training on how to treat veterans and all guests with respect. Divine tried, but one conscientious server can’t fix a culture like this. Bottom line: One star. We won’t be back

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Lashun Shawvia Google

4 months ago

We always enjoy Dave and Buster's. This one if fun for children AND adults. The games are fun for all ages and the restaurant that's inside is really really good. From Philadelphia Pennsylvania to Germantown Tennessee and all the cities that we've visited between. Every single time... every state... every city... the food at Dave and Buster's was worth going way out of the way for! The kids loves the games, but for the kids or on dates, I was there for the food lol.