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Basel Swadanvia Google

30 days ago

Guys, I was attacked by this person just because I was trying to wash my car. The machines aren't working properly and they don't clean the bottom of the car. I tried to get a rewash and he told me he would cancel my membership for no reason and without any rules, and he attacked me while I was inside the car and tried to steal my phone.

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Özgür Ögevia Google

2 months ago

They just double charged my account 3 days apart this month. 42x2 basically. And then a $128.40. so a total of 214?! And they have chronic equipment issues in most branches due to lack of proper maintenance. However the last straw is the message I received in my phone saying "they are excited to offer new Uber grand plan" that limits the usage but charges $120 per month?! I can't believe they can charge people for things they haven't signed up for and think that they can get away. I'm going to file legal complaint and will certainly go over a branch to cancel my membership tomorrow. Update: They don't answer their phones, and when I checked to see if I'm still able to use their wash location nearby my home, kiosk said my vehicle was banned. And there's no refund for the $214 they have just charged, but I'm not even able wash my car. Amazing. So this is the situation after my review 😅 Be careful if you leave a non 5 star review, your car might be banned and you might be charged several times!

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J Tvia Google

3 months ago

I’ve been paying for the monthly membership (~$30) and the wash quality itself is solid if you just want something convenient and touchless. No issues there. However, every time I’ve had to interact with the staff, it’s been negative. Most recently, I was told—quite abruptly and with attitude—that I wasn’t allowed to vacuum out the leaves near the bottom of my windshield after popping the hood. There’s nothing on their website or posted onsite explaining this rule, and the delivery was rude enough that it didn’t feel worth continuing my membership. As someone who’s worked in customer service for years, I don’t expect perfection, just basic respect and clear communication. Unfortunately, that’s been lacking here. If you want a wash where you never have to deal with the employees, this place is fine. But for a service that costs $30–$40/month, I’d expect better customer service.

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Ashley C.via Google

5 months ago

Calling all my Pittsburgh parents shuffling kids around to their activities, like me: I’m here with THE BEST parent hack to keep your car clean with ultimate shine ….locally-owned Dirks Car Wash! There are six locations around the city to meet your needs! Some of them are even open 24 hours just for crazy cool parents like us! There are touchless or express wash options and self-serve vacuuming! With all the LED lights and colors, it feels like a party (especially for the kids)! Also, make sure to join the DIRKS VIP text club, and you get a free platinum wash valued at $25! Just text DIRKS25 to 56506!

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Jorgely Yzquierdovia Google

12 months ago

I recently took my truck to Dirks Car Wash in Shadyside, and I couldn’t be happier with the results! My truck was long overdue for a deep clean, and Dirks made the entire process effortless. Their automated car wash was quick, efficient, and left my truck looking spotless. One of the best perks? Free vacuums with powerful suction—perfect for giving the interior a much-needed refresh. While navigating the Shadyside location can be a bit tight with a truck, it’s absolutely doable and well worth it for the quality of service. I’m already looking forward to checking out their other locations soon. If you want a hassle-free, top-notch car wash, Dirks is the place to go!