Derik Alles
Checked out their webpage for stock of an airplane. Webpage said it was in stock at this location. Got there no stock. They offered to order it for me which is fine. I asked what the price was and it was $50 more. I was told they’d price match their own webpage. Got a call later saying they were unable to price match anymore. Lost a customer over $50. I try to support local, but when this happens I’d rather have it shipped to my house and I even got it for the nearly the discounted price ($2 more). Employee in the store was great, manager who told him he couldn’t do it afterward needs to stand behind his employees and do the right thing for the customer. At the minimum the manager should have called me and not made the employee make the phone call.
