S

scott whiteakervia Google

7 months ago

Diane and her team are wonderful and talented! You will love this place. I’ve used them for 4 years and have tried other places and no other groomer compares. I won’t use any other groomer for my mini-Aussie.

A

AMERICA EVANSvia Google

almost 2 years ago

Lara is amazing! She treats our little rescue pup Rip with such love and patience. He loves going to see Lara! Would highly recommend her!!!

J

jamilla milamvia Google

almost 2 years ago

I do not recommend anyone to bring their dog here. My last 2 visits, my dog has came back with injuries that I was not made aware of. The 1st time It appeared to be some form of burn on my dogs back right leg. When I called the next day asking about it. I was told oh we forgot to mention it & advised me on how to treat it." Fast forward, I bring my dog back & as I am putting her in the car, I notice a huge blood spot on my shirt. I immediately go back inside and ask why is my dog bleeding. I pointed to the blood stain on my shirt. Lara an employee there, asked the others who had serviced my dog. The young lady with the purple hair then said she did & that my dog was cut in the process. I asked why didn't anyone tell me. The young lady with the purple hair then said she forgot. I find it hard to believe with all the blood that was on me & my dog. Let me add that the previous time I noticed the bur, I spoke with Lar, even sending her pictures of the affected area. I then asked for the owner & was told by Lara that the owner was not there. The owner Bernie's number was on the door, so I decided to call her to let her know of my concerns. I called her & left a voice message & a text. She never called back but responded to the tex, basically telling me that the groomers are independent contract employees avoiding responsibility as she is the owner. She texted me that she is out of town and would give me a call when she returns. It has been 2 weeks since & she has made no effort to reach out to me. Again I would not advise anyone to take the animals here because when something goes wrong they are not going to tell you & when you discover that your precious animal has been injured in their care they will lie as if they forgot to tell you. They were mor hoping that I did not notice their neglect. I will never ever bring my dog here again. I don't like how they do business her, and you should not use them either. I was not offended anything from the owner. Lara helped apply peroxide on my dog & gave me peroxide to lift the blood stains out of my shirt. I understand things happen, but the lying about it & the owner not taking accountability/responsibility is too much for me. I wasn't offered anything other than excuses. My dog is 10 years old & is used to getting groomed. I get her the same cut every time. The young lady with purple hair even whent as far as saying because of my dog hair getting cut low as I prefer is why she was cut in the process. Lara said that she was new & just not as experienced & that's why my dog was cut. Lara even encouraged me to reach out to the owner, saying that I should be fully refunded for this inconvenience. The owner didn't respect me or my situation enough to even speak with me to offer me anything.

C

Christian Bvia Google

over 2 years ago

Bernie, the owner, was awesome! Booking my appointment was a breeze. Lara and Diana, the groomers, took good care of my parent's dog, Paco, when he came in for a nail cut. As his nails were long ( and dark in color), my parents were concerned that someone might cut into the quick. No such worries here! They use a Dremel type tool to grind the nails, thus avoiding the chance of not seeing the quick while using conventional clippers and causing injury. These two young ladies (NO, they are NOT twins, just sisters...lol) were professional and displayed a caring attitude to both the dog and myself. The location is clean, does not smell (like some boarding kennels do), and has ample room for your furbabies to overnight or spend the day at doggie-spa. You can watch them groom your pet right in front of you, watching how they treat your animal and the care they use to ensure your baby's comfort and safety. They not only groom here but also have Pet Daycare and Boarding, I would DEFINITELY RECOMMEND Doggie Do's. They are located on Governors Drive, just off the I-565 exit. I know I will be back!

A

Amy Fostervia Google

almost 8 years ago

I just started bringing my Golden, Lucy, here last week and she absolutely loves it. She always comes home looking like she does in this picture! The staff is always super friendly and welcoming, and Lucy is always excited to see them. I also love the fact that she plays with other dogs her size and energy level. 100% recommend this to anyone looking for doggy daycare.