Donald Haack Diamonds

Name: Donald Haack Diamonds
Address: 3900 Colony Road, Charlotte, NC, 28211, US
Telephone: (704) 365-4400
Price range: $$$$
Rating: 5

Charlotte's premier destination for custom fine jewelry, expert repairs, and timeless elegance.

5(5 reviews)

jewelry-store

$$$$

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About

Donald Haack Diamonds is a family-owned jewelry store in Charlotte, NC, renowned for its exceptional craftsmanship and personalized service. Specializing in custom engagement rings, fine jewelry sales, and comprehensive repair services, the business offers a curated collection of unique, high-quality pieces. With a team of knowledgeable and creative professionals, including Warren Haack and Christina Holmes, it provides free lifetime cleanings, design consultations, and meticulous attention to detail, ensuring every customer finds or creates their perfect jewelry.

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Location

3900 Colony Rd Suite E, Charlotte, NC 28211, USA

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Information

3900 Colony Road

Charlotte, NC, 28211

(704) 365-4400 donaldhaack.com/

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Services

Custom Jewelry Design

Create unique, personalized pieces like engagement rings and necklaces with 3D imaging and prototypes.

Jewelry Repair and Alteration

Expert services including resizing, stone tightening, and redesigning with gold trade-ins.

Free Lifetime Cleaning

Complimentary cleaning and inspection of jewelry to maintain sparkle and safety.

Fine Jewelry Sales

Offering a curated selection of breathtaking, high-quality rings, bracelets, and more.

Consultation Services

Personalized, pressure-free appointments with knowledgeable staff to find or design perfect pieces.

5.00 · 5 reviews

Overall rating

Dorothy Connor

via Google

· 9 months ago

I think we used all of the services Donald Haack Diamonds had to offer when my husband bought me a few gifts to celebrate a life milestone and a personal achievement, and they handled each service with skill! He selected a bracelet and a necklace. They were both beautiful, but needed tweaking to be perfect. We shortened the bracelet, then designed and made a ring with the removed portion, trading in gold from damaged jewelry I had collected over the years. Win-win! Not only that, but when they were cleaning my existing ring -which they do for free for life- they noticed a loose stone, which was fixed timely and beautifully. I was grateful. The necklace was unique and lovely, but a bit old fashioned for me. Kathleen and Warren together searched for and found the perfect chain, and the jeweler added a barrel and changed the orientation of the stone. I appreciated their creativity and diligence in searching for the right solution. Not only that, but I can use the chain for other pendants now. The staff at Donald Haack is all quite professional, knowledgeable, creative and kind. They are a great team to help you with your jewelry needs.

Ronald Shishkoff

via Google

· 10 months ago

What an amazing experience. This is the first jewelry store we have ever been to where we were able to find at least one captivating piece in each display cabinet that spoke to us. Extremely unique, well crafted, breathtakingly beautiful pieces. Then there is the staff, specifically Christina Holmes! Friendly, knowledgeable, courteous, over and above anything you have experienced. She has a deep respect and admiration for the history of the Haack family, along with being wonderfully engaging because of her passion and joy in sharing her love for the marvelous, unique creations they have acquired. As for the President, Warren Haack, he is a gentleman, extremely knowledgeable, and definitely a man of great integrity. If you are looking for a unique, breathtaking piece of jewelry, look no further. Here you can shop with confidence and security that you will be treated with fairness and the honesty you deserve. Donald Haack Diamonds needs to be your only stop!

Randy Madge

via Google

· 1 year ago

What an incredible experience at Donald Haack Diamonds! We were updating my wife's engagement ring and stopped by Donald Haack. From the moment we walked in, we were greeted with warmth, professionalism, and absolutely no pressure. The customer service is exceptional — attentive, knowledgeable, and genuinely focused on helping us find exactly what we were looking for. Their attention to detail and passion for their craft truly set them apart. The quality of their products speaks for itself. Kathleen, Julie, and Warren made the entire process feel personal and enjoyable. I can confidently say I will never shop at another jewelry store again. I highly recommend trusting Donald Haack Diamonds with your next piece of fine jewelry — you won’t be disappointed!

Tarryn Macleod

via Google

· 1 year ago

I couldn’t be happier with my custom designed engagement ring! Christina & staff patiently helped us create the most stunning elongated cushion cut ring—it's everything I dreamed of and more. The craftsmanship is flawless, the sparkle is unreal, and the attention to detail is incredible. They were professional, kind, and truly listened to what I wanted. I get turning heads from across the room! Thank you for creating something so meaningful and perfect. I’ll treasure this forever! 💍✨

Jessica Wood

via Google

· 1 year ago

Jennifer and staff at Donald Haack have been amazing! My fiance and I had stopped in to Find a wedding band after trying several other places. None of the stock rings were what I had envisioned. I spoke to Jennifer about my style and she said "Don't worry, I got you!" A few days later she sent me a 3D image of the design and when i said I liked it they made a prototype of it. I now have the ring in my possession and my fiance and I feel that they have EXCEEDED our expectations! Great job!

Queen City's Custom Jewelers specializes in creating bespoke jewelry pieces, from engagement rings to heirloom restorations, with a focus on craftsmanship and customer collaboration. Located in Charlotte, NC, the team, including Tim and Delaney, offers a transparent, educational process, turning sketches and ideas into stunning, one-of-a-kind designs. Known for LGBTQ-friendly service and integrity, they provide custom creations, repairs, and restorations, ensuring every piece tells a meaningful story.

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