Charlotte's premier destination for luxury watches and fine jewelry, where exceptional service meets timeless elegance.
Expert guidance and sales of high-end watch brands including TAG Heuer, Breitling, and Tudor, with detailed knowledge of movements and history.
Curated collection of exquisite jewelry pieces, from classic to contemporary designs, tailored to commemorate special milestones.
One-on-one appointments with knowledgeable staff to help select the perfect watch or jewelry, ensuring a tailored and informed experience.
Professional maintenance and repair services for luxury watches, ensuring precision and longevity with expert care.
Specialized services for delicate and expensive jewelry, including cleaning, restoration, and custom adjustments to preserve beauty.
Windsor Jewelers is a highly-rated luxury jewelry and watch boutique in Charlotte, NC, renowned for its exceptional customer service and extensive collection of high-end timepieces and fine jewelry. With a 4.9/5 rating from over 1,670 reviews, we specialize in brands like TAG Heuer, Breitling, and Tudor, offering personalized, knowledgeable assistance from passionate staff. Our commitment to building genuine relationships and providing white-glove experiences makes us the top choice for discerning buyers seeking quality, trust, and unmatched care in every purchase.
Assistance in selecting pieces to celebrate special occasions like retirements, anniversaries, or business achievements, with a personal touch.
Awesome company with a vast selection of quality watches and jewelry to suit the distinguished buyer. Exceptionally friendly and helpful staff the builds relationships with thier customers and their community. I was very pleasantly impressed with the location, the store itself , the quality of products available, and line of exquisite products available. They also provide excellent service for high-end watches and expensive delicate jewelry. 100% best in Charlotte rating.
This store was amazing! They have such a great collection and the staff were phenomenal! Our sales woman was extremely knowledgeable about all the watch brands, their history and their movements. There’s no better place in Charlotte to buy a luxury watch!
I recently purchased a watch from Windsor Jewelers and had an exceptional experience from start to finish. I worked with David throughout the process, and his professionalism, knowledge, and overall approach made everything smooth and enjoyable. When the watch arrived, he personally called me, and when I came in to pick it up, he was already waiting and fully prepared. The level of care he provided genuinely felt like a white-glove experience. He took the time to walk me through the details of the watch, answer every question, and ensure I left feeling confident and informed. I also want to mention Jackie. I had met her a couple of times before—she’s a friend of the person who referred me—and she once again went out of her way to make the experience special. As I was leaving, she made a point to say hello, ask about my newborn, and check in on life in a way that didn’t feel forced at all. It’s the kind of personal touch you don’t get everywhere. There’s a reason so many people recommend Windsor for watch purchases. Between the expertise, the service, and the genuine relationships they build, this place stands out. I’ll absolutely continue giving them my business.
My wife and I have been loyal customers of Windsor Jewelers for years, and every experience reminds me why we never shop anywhere else. The staff is knowledgeable, genuine, and truly passionate about what they do — whether it’s helping select the perfect piece of jewelry or finding a new watch, their attention to detail and level of care are unmatched. What makes Windsor stand out even more is that major brands like TAG and Breitling have company stores less than a mile away — yet I would never consider going anywhere but Windsor. The experience that both David and Adam deliver is truly special — personal, authentic, and second to none. It’s the kind of service and trust that’s nearly impossible to find today
Tracy took great care of my overall experience at Windsor’s. We were able to find a beautiful Tudor Black Bay timepiece that compliments my style and also commemorates a special milestone for my architecture firm, where design is intentionally expressed. Highly recommend. Thanks!!! Update: Tracy does it again! She was able to allocate a very special, hard to find timepiece to celebrate my father’s retirement. Very very very pleased with the level of attention to detail and care. Great experience. 5 stars all around!
Claim Windsor Jewelers to update business info, respond to reviews, and access analytics.