Eve McKenzie
I want to thank Dr Jen and her staff including Eleanor for their fear free approach with my cat who is very scared of going to the vets. They popped us straight into their quiet cat room, allowed me to bring him in just before his procedure so he didn't have to wait in the cages (and continue to increase his stress levels) and allowed us to pick him up as soon as he was ready so he didn't need to stay any longer. They gave me excellent advice about steps to do to decrease his stress levels before coming into the clinic. Dr Jen was very gentle with him, talked to him softly and had great handling skills. Thank you Dr Jen, it was very much noticed and appreciated. Thank you to all the staff there for being so wonderful with Toby with our recent visit and procedure.


