feroz khan
I had a very disappointing experience at Dr Tyre. I have been a customer for over 3 years, which makes this situation even more disappointing. I went in to repair a puncture caused by a nail that was clearly in the middle of the tyre. My Michelin tyres are only about a month old, yet the staff member told me the tread was almost finished, which I find very hard to believe. When I declined to change the tyre, the car was lifted and I was asked to put it in neutral. The car started moving forward, and twice it was close to rolling, which felt unsafe and highly unprofessional. When I questioned why the tyre wasn’t removed to repair the puncture, I was told they “don’t remove tyres for punctures” and was advised to go to Quick Fit instead. In the end, my time was wasted with no solution offered. The staff member was rude and dismissive. This experience does not reflect the service I’ve previously received from other workers there.






