Duane's Body & Paint, Inc.

The BEST experience I have ever had at an auto shop. Monica was friendly and extremely organized and made the process super easy. The office was super clean, well decorated and had coffee, water and snacks. Alex and Matt were exceptional with getting estimate and repairs done. They explained the problem and even shined the tires! The customer service at Duane’s Body & Paint was fabulous! I highly recommend them for getting your car taken care of!!

Duane’s Body & Paint did an absolutely excellent job on our car from start to finish. Communication was outstanding — they kept us informed every step of the way, which made the entire process stress-free. When we got the car back, it was perfect. The quality of the work exceeded our expectations. They even helped us out by setting us up with a rental car, which made everything incredibly convenient. We dropped the car off directly at their shop, and honestly, it could not have been easier. Even though they’re located in Sacramento and we came all the way from Cameron Park, CA, it was 100% worth the trip. Professional, honest, and easy to work with. I would not hesitate to recommend Duane’s Body & Paint to anyone looking for top-notch work and great customer service

The mechanics, manager and staff at this shop went above and beyond to repair my car when I was hit by another driver. Alex’s passion for doing good work shows and they were willing to work on my car even though it’s an older model, unlike the first shop I took it to. They closely inspected the car and found damage the previous shop didn’t. They also worked with my insurance and did extra detail work on the interior which I wasn’t expecting, and were very transparent about expected repair time and all costs. I highly recommend this local gem if you ever are in an accident. I will send anyone I know who needs autobody work here going forward!

Duane's Body & Paint did an excellent job painting my bumper and repairing the rear fender. Also, a special thank you to Zach for his professionalism.

I chose this place since it was in my insurance’s network. I wasn’t sure at first since it didn’t have top ratings. I previously took my cars to Kniesel’s but I wish I had known about this place sooner because I would have come here every time instead. My car had damage on and around the right front quarter panel from an accident and the whole right side looks amazing!!! My car now has a “good side” for photos. 😅😂🤣😆🥹 I am so satisfied with the work done to my car. My representative was Zach who didn’t seem to be much of a people person over the phone or in person. Alex checked me out and he was very kind and more open to interaction. There was constant interaction via phone from the moment I scheduled an estimate. Contact to confirm any drop off and or pick up dates and times. They also use a system called CarWise so you can stay updated with costs and know where in the process your car is regarding service. The front lady is very friendly and accommodating. They work with the Enterprise located on Broadway to switching to or front a rental is seamless. I was able to drop my car off at Duane’s, pick up the rental from there, drop the rental back off at Duane’s and get my car back. Such an easy process for what can be a stressful event. Not only was the outside shining, the inside had been cleaned also which I appreciate because I didn’t have time to do so before I dropped it off! I frequent the car wash multiple times a week and clean inside and out of my car, so for them to do that upon return was a great surprise! I’m sad to know I can’t go through the car wash for 30 days while my car “heals” but it’s worth it considering the past work I’ve gotten done elsewhere! Super grateful for their time, patience, and great work! I would recommend Duane’s if you don’t know where to get your car repaired!