Azita Sagharzadeh
We had a blockage of the floor drain in our ADU bathroom.Technician who came to my house ( for his privacy I will not mention his name) mistook the irrigation cleanup for the house plumbing clean up. After spending 2 and half hours, he realized that he was in the wrong place. Then he said he would need to remove the toilet to find the problem, even though the toilet and the plumbing that went to the toilet, clearly did not back up and had no problem. After spending another two and half hour and speaking several times with his supervisors, he charged me over $500 for removing the toilet while declaring that he could not diagnose the problem. It was extremely frustrating to spent the time and money without any resolution. The next day we used another plumber who found the blockage and cleared it.






