Mayerling G.
My coworkers and I enjoy trying new places, and this restaurant had been on our list for a while especially since the last time we visited, it was closed for a private event. We finally made it in today. It was a slow Tuesday, so we expected a pleasant experience. We started with chips and guacamole and the calamari. Unfortunately, when I picked up a piece of calamari, I found a hair in it, which immediately ruined my appetite. We decided to move on to dessert and ordered the churros, but the very first churro also had a long hair in it. Finding hair in two separate dishes was extremely disappointing and unacceptable. On a positive note, the music was great. They played Bad Bunny and other Latin hits, which created a fun vibe. The drinks were also good, and our server handled the situation kindly and professionally, taking care of our bill due to the incident. Despite the good music and service, we won’t be returning. I truly hope management and the kitchen staff take this seriously and enforce proper hygiene measures such as ensuring cooks wear hair nets to prevent this from happening to other guests.
