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Christina Plattvia Google

about 1 month ago

My husband and myself had been waiting all week to try this restaurant. We got our chance. Our server, a female came to our table to take our order after waiting over 25 minutes. I inquired what type of sauce was on the cheese enchiladas. She said red, unless you specifically ask for green. I also asked if there were onions in the cheese enchiladas. She said no. So, we ordered 2 plates of cheese enchiladas with red sauce. Ordered arrived, plates were dropped so quickly that when they landed the server was gone we then noticed the cheese enchiladas had green sauce. My husband waited for the server to come back around and mentioned to her that the enchiladas were covered with green sauce. She said something in audible. Took the plates. Waited, she came back dropped the plates with red sauce. However, the enchiladas were spicy chicken, cold beans and rice. Again waited for her to come around again. She gave us a unhappy look, took the plates. We waited another 15 minutes. She came back, no food and stated, my manager will take care of your food, with an attitude. Number one. We did nothing wrong. We did understand the server had three large tables of guests, at least 6-8 at each table, and some smaller tables. We were there first. However, she should have told management she could not handle this many tables. We left money on the table to pay for of Ice Tea and Lemon aid, and left. Never coming back. This happened on 1/29/2026. Please do not answer with your usual boilerplate response. The general public does not like it.

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Lynn Love NE 4Lifevia Google

about 1 month ago

First off, we arrived early, so decided to greet others as they were walking by and no complaints from anyone, we actually made folks smile! Liberty was our host and she was great! The restaurant wasn't that full, so we were seated by Coco, she took our orders, but, unfortunately, we couldn't get a regular beef tostada. Anyhow, the food we did end up ordering was delicious! Chips, salsa and that guacamole!!!! Amazing.

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becca grizzlevia Google

5 months ago

Liberty was the best hostess and she took the greatest photos of our group. We were celebrating my grandmas 90th birthday and not only was our waitress amazing but so was the food. 10/10 recommend. (THE CREMA SAUCE SHOULD BE ILLEGAL BC ITS SO GOOD.)

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Laura McCauleyvia Google

6 months ago

We had an amazing experience at El Jefe's. Our hostess Liberty helped make our table preference happen. Our Fantastic waitress Coco made us feel like superstars. Coco was always checking on and making sure we had everything we could ever wish for. The food was absolutely delicious, beyond yummy. We truly appreciate all the staff and we will absolutely return when we come back to Reno! :)

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ReChelle Morenovia Google

8 months ago

Our server, Jose, was fantastic. He was very kind and attentive. He made our experience fun and enjoyable. The food was absolutely top notch. Best quesabirria tacos I've ever had. We did not have to wait for a table, even on the 4th of July, which was a very busy time for the restaurant and the food came out quickly after being ordered but was still fresh. Overall great experience. Really glad we were able to give it a try.