Claudia Taylor
On 1/20/26, my nails were not done properly. The texture is lumpy, and the powder underneath is showing through and appears multi-colored. I was also told when I walked in on a previous day that the cost for a refill with chrome would be $50, but I was charged $72 without any explanation. I’m disappointed with both the quality of the service and the unexpected price increase. The technician failed to change the color of the powder to accommodate the chrome color I chose. The chrome color was pink but she used red powder underneath 😕 Update: On 1/21/26, the salon provided a full refund promptly and without any hassle. I truly appreciate how they handled the situation and their willingness to make things right. My first experience wasn't perfect, but the response was professional. Thank you for the professional resolution.
