
EQ3 Ottawa: Chic, quality furniture with helpful service in Ottawa
EQ3 Ottawa offers chic, high-quality furniture and home goods at 60 Byward Market Square. Reviews highlight helpful service from staff, especially Nate, and attractive, stylish pieces. Some customers report long delivery delays, limited order updates, and warranty-related concerns. The store provides a range of furniture and home-improvement options for Ottawa shoppers.
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Browse our collection of modern sofas, chairs, tables, and home accessories designed for contemporary living.
Get personalized advice from our team to select pieces that match your style and space requirements.
Professional delivery and in-home assembly services to ensure your furniture is installed correctly.
Choose from a range of fabrics and finishes to customize your furniture to your exact preferences.
Comprehensive warranty coverage on products, with support for any issues or defects.
Overall rating
Corina Hernandez-Muñoz
I'm slightly embarrassed to admit I went into the store everyday for 2 weeks trying to decide which couch to order. I sat in nearly every seat available, constantly debated fabric swatches and not for a moment did I feel unwelcome! The staff at EQ3 were so helpful and Katy was a shining star! She had alerted me to an upcoming sale and worked with me in the days leading up to the sale to really feel confident about my decision. I am so grateful for her guidance, patience and genuine interest in helping me make the best choice. Highly recommend!
Lil M
I was at EQ3 today shopping for some furniture. We had the best service and experience from a sales lady named Lara, she was very knowledgeable, helpful and patient. She was able to help us design our living space with different pieces. She deserves the full ⭐️⭐️⭐️⭐️⭐️
Connor Atkinson
We ordered a couch in December and it still hasnt been delivered. The staff do not communicate issues well and have been difficult to work with
jamet hamud
This shop is absolutely exceptional — the quality is outstanding, and the designs are modern, stylish, and beautifully curated. The customer service is truly next level. I had the pleasure of working with Lara, and her assistance was beyond incredible. She made the entire experience feel personalized, almost like having a private interior designer guiding me to find the perfect pieces for my space. Her eye for design is impeccable, and her professionalism and dedication made all the difference. Lara is genuinely amazing, and I couldn’t recommend this shop more highly.
Martin Normandeau
Katy Ahadpour at the Ottawa EQ3 store provided an exceptional shopping experience. She went above and beyond, helping us choose furniture and coordinating fabrics. We ended up with a beautiful sofa, cushions, and recliner, and we’ll definitely be back for more pieces soon. Thank you for making the shopping experience so relaxed and enjoyable!
Courtney Cox
11-One star reviews in 7 months. Wow. Disgusting store. No one cares unless you're spending money and they make commission.